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It's not that he was overly pretending, he simply was not upfront about being a 1and1 employee, but the post was laced with what I consider ambiguous corporate relations doublespeak. The fact of the matter is in my opinion if was purely about "helping" with the issue at hand and not public relations a PM to the thread starter would have been more than appropriate.
The thing of it is he is just the last in a long line of recent behavior that sucks. He definitely is not a worst case example. The thing is if a person works for a company then they need to come right out with it on the first post, so we can be jaded, ignore or unleash all of our fury on them.
Plus the fact that they only / suddenly can speak for their services on WF when it's a problem with a customer seems suspect. WF isn't for companies to defend their wares. It's for US the webmasters. If you're going to speak up for the company, it needs to be official it needs to be in your profile and please don't let your first post be to defend the company. If a company has a resolution it needs to be handled privately. Then let the thread starter come forward and say how awesome the solution was or how crappy it was, but they say that the company member here tried to help them and not work PR on the boards.
Almost every thread where a member speaks on an issue if a company rep shows up the dynamic of the thread changes and otherwise useful / new / resourceful information goes silent or it just turns into a show for the company and no longer about the person and the issue...man I'm just tired of all the get money tutiorials with nothing in them.. man I'm rambling, I'm cranky and I need to make some pages to generate some moola....I'll be back....
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