Anyone know a good CRM for support not sales?
Im looking for a way to track support of clients. For instance....we call a client 3 times to get some info...they never call us back....then call a month later saying we never followed up. Id like a system where i can pull up that client and see the history of us contacting them. Id think this is the job of a crm but we want something real simple and that is less geared towards sales and more towards the relationship with the client.
Ive tried highrise but its just kinda mehh.
Any suggestions?
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