Here is my email correspondence with him in chronological order...
In Bold are his replies. The funny thing is as someone said. he flogs 3 domains for $11.95 on ebay. Been with them for several years because of the affordability... and had no major problems other that the server being down... the normal stuff. Then this week he redirected all my accounts I had with him 9 domains and then he bills me on Friday for the scheduled Paypal payment...
First I asked for a refund
Quote:
----- Original Message -----
From: EHOST.NET - WEB HOSTING SERVICE PROVIDER
To:
Sent: Friday, August 17, 2007 1:13 PM
Subject: Re: Refund
Hello,
We're sorry to here that you would not like to continue your service with us. It is the clients full responsibility to cancel the subscription before renewal is due if they don't intend on renewing. We have no control over it as the subscription is active by "you" yourself. We also do not offer any refunds as we were not at fault. We're more than happy to host new domains for you until your year has expired.
Please cancel the subscription and you will not be billed next year.
Regards,
eHost.net Support Team
|
Then this arrogant prick tells me to use the following DNS
Quote:
----- Original Message -----
From: EHOST.NET - WEB HOSTING SERVICE PROVIDER
To:
Sent: Friday, August 17, 2007 1:53 PM
Subject: Re: Refund
On 8/17/07, wrote:
Hey....Go to the damn domains,,,,heres one rate travel last minute deal at travel-rates.com
you have a redirect on them . This is the one paid this morning.
Don't scam and please refund
Paypal will be notified and I will raise a big shit about this.
As well as your domain register and all the Internet Fraud departments if I have to.
His reply... Please update your dns to the following:
dns1.dnsdc7.com
dns2.dnsdc7.com
|
All I'm asking for is a refund
Quote:
----- Original Message -----
From:
To: EHOST.NET - WEB HOSTING SERVICE PROVIDER
Sent: Friday, August 17, 2007 3:10 PM
Subject: Re: Refund
The $12 is not that big of a deal to you. You can make it back in 5 minutes. I made a mistake of not cancelling because I could not find the subscription number. Please make an exception and refund the measly $11.95 because it will not mean a damn to you but I have to economize my paypal funds. And all 3 accounts... 9 domains I have with ehost has the same redirect. You did this without telling me. There are laws broken here. i will go away once you refund the $11.95.
If your ego says no... then I will take action.
Please refund $11.95 to ...
|
Quote:
----- Original Message -----
From: EHOST.NET - WEB HOSTING SERVICE PROVIDER
To:
Sent: Friday, August 17, 2007 3:00 PM
Subject: Re: Fw: Refund
On 8/17/07, wrote:
I will collect all the paypal subscription payments to you that I paid along with the date of transaction for the domains on your servers
I will take a snapshot of all the domain DNS on my godaddy account for proof that the DNS address was directed to your servers.
I will take a snapshot of all the domains proving that you have redirected all my domains to a landing page without you notifying me which is illegal and not taken lightly ... you know the law.
I cannot even get into my cPanel accounts.
I will look into all the internet f r a u d alert services along with notifying ebay as well as paypal.
This can be resolved when you refund my $11.95
Thankyou and good luck
His reply... Again, you need to state the issue so we can help you our refund policy is clear an dyou abide to our policy before purchasing.
|
Now Here is The Most Hilarious Part
Quote:
----- Original Message -----
From: EHOST.NET - WEB HOSTING SERVICE PROVIDER
To: Mick
Sent: Friday, August 17, 2007 3:18 PM
Subject: Re: Fw: Refund
On 8/17/07, wrote:
You and your ego would harm yourself and your company this much for a lousy $11.95
My friend.. get your priorities straight.
For starters you redirected all 9 of my domains to a landing page without notifying me. These are all domains paid for on your servers for 1 year.
I am losing traffic and customers.
What part of this don't you understand?
HI,
His reply...The redirects ios not our fault. We need to knwo which domains you're having trouble with so we can help you. If you're going to keep on playing the blame game we can't do anything except waste more time.
|
The Last email to him
Quote:
On 8/17/07, > wrote:
Cyrus
I will not give you the domain names.
Grow up.
You do not obviously know the severity of the laws you are breaking. You do not redirect domains without notification first.
It is your fault, it is your responsibility to notify me before they are changed and you know it.
I will give you 2 hours to return the $11.95 via Paypal
and you will get off cheap.
Otherwise
I will contact Paypal with proof ... the snapshots of all nine domains that were redirected without you contacting me, as well as the Paypal subscriptions and the snap shots from GoDaddy.
This can all be resolved by a $11.95 refund.
Your choice.
His reply... Hi,
If you decide that you need help then we can provide support for your domains. Thanks
|
So thats it.. just the smug arrogance of this little shit.
I'm contacting GoDaddy to get his domain frozen and will contact ebay and Paypal as well.
I was planning to let him off easy by just settling for a refund... but you know his response.
Buyer Beware