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ok....my opinion....I can't vouch for the SEO job here. I'm not sure what terms you are trying to optimize for. You're main page doesnt even have the state or city in the title tag. You have virtually no links to your site.
1) Optimize your title tags
2) Get links
3) Fire your SEO company. If they are ok with the title tags you have they suck balls.
4) Your PPC sucks too, so get on that.
You are missing out on tons of traffic on PPC terms that should be obvious. PPC clicks should not be costing more then a buck or 2 for those types of terms. If your getting slaughtered on the PPC it might also be because your landing pages suck. They are busy and amaturish and your asking for too much info on your form.
Theres the kick in the ass you need.
If you have questions you can PM me, i do local search for a living.
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