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Old 07-15-2009, 10:36 AM   #1 (permalink)
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Checkthisout State of NY fines company $300K for fake reviews

Quote:
Under the settlement, Lifestyle Lift will stop publishing anonymous positive reviews about the company to Internet message boards and other Web sites, and will pay $300,000 in penalties and costs to the State of New York. The case is believed to be the first in the nation aimed at combating "astroturfing," a growing problem on the Internet.
ATTORNEY GENERAL CUOMO SECURES SETTLEMENT WITH PLASTIC SURGERY FRANCHISE THAT FLOODED INTERNET WITH FALSE POSITIVE REVIEWS

WTF is "astroturfing"?

The article links to a PDF with examples of their "offenses": http://www.oag.state.ny.us/bureaus/i...iftStories.pdf
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Old 07-15-2009, 10:56 AM   #2 (permalink)
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Astroturfing is a word in English describing formal political, advertising, or public relations campaigns seeking to create the impression of being spontaneous "grassroots" behavior, hence the reference to the artificial grass, AstroTurf.

Apparently...
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Old 07-15-2009, 05:07 PM   #3 (permalink)
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Here's the archive.org version of the site mentioned:

INFOMERCIAL SCAMS - LIFESTYLE LIFT COMPLAINTS
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Old 07-15-2009, 06:34 PM   #4 (permalink)
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Wait, the site isn't even getting any hits. Check it's alexa rank.
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Old 07-15-2009, 07:28 PM   #5 (permalink)
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Cuomo is a dickhead, he should be thrown in jail for putting his political career before the citizens of new york.
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Old 07-15-2009, 10:40 PM   #6 (permalink)
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Quote:
Originally Posted by redmonkey View Post
Wait, the site isn't even getting any hits. Check it's alexa rank.
It's a local site...they are looking for very-targeted niche traffic and put false reviews on sites toward that end...
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Old 07-16-2009, 12:07 AM   #7 (permalink)
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Man these clowns shot themselves in the foot with those internal emails.
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Old 07-16-2009, 04:37 AM   #8 (permalink)
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So it was a case of mass corporate flogging. Not sure how this is different than SEO companies that are paid 100k's to control the branding and full front page results for major corporate clients. . ie. . to control the SERPs and effectively get off the front page of google resulsts like "monsanto pesticide causes cancer in schoolchildren"

this is actaully a huge and "legitimate" business and I think there is even an industry term for it.

Not really sure what these facelift guys did differently except the fact that they didn't outsource or cover their tracks.
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Old 07-16-2009, 08:23 PM   #9 (permalink)
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The difference is that online, people look for other people's opinions, so astro turfing is the worst kind of lie... People believe the shit they read and hear on forums. Look how quickly Twitter spreads patently false information, and even after it hits mainstream news as false, there are still people that believe it. Like Jeff Goldblooms death rumour.

SERPs can be readjusted to what they should be if the lie is found out, but SEs can't actually touch sites that belong to other people. It's like the difference between writing on a board in dry erase marker, or a laundry pen.
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