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WhatRunsWhere 3

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Old 03-11-2009, 05:54 PM   #1 (permalink)
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Help Facebook and CSC failure on adding Credit Card

Hi guys,

I have been having trouble getting Facebook to add my credit card for advertising. Every time i submit it I get the error message about CSC failing but I get the pre-auth go through (shows AUTHORISATION ONLY - EFTPOS PURCHASE AT FBOOKCARDAUTHORIZATION xxx-xxx-xxxx on statement).

The response from Facebook help i recieved is:

Quote:
Our records indicate that we were unable to complete this verification process because either your bank's system was down or they do not offer this verification service.
I called my bank and they said there should be no problem since the pre-auth is going through.

Do i need to go and sign-up for another credit card and hope it works for facebook? I checked the details I am entering into facebook are exactly the same as with my bank. Never had a problem ordering with Amazon or any other place. I live of my credit card and have never come across this problem.

Any suggestions or a way to get in contact with a rep would be great.
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Old 03-25-2009, 01:15 AM   #2 (permalink)
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I would say if your Canadian and using a Visa thats the problem. If not then sorry cant help out.
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Old 03-25-2009, 01:21 AM   #3 (permalink)
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Quote:
Originally Posted by wazzinc View Post
I would say if your Canadian and using a Visa thats the problem. If not then sorry cant help out.
Australian and Mastercard. Thanks anyway
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