Whats the Best Way to Sell Digital Products and Accept PayPal?

AustinP

AustinP

Banned
May 12, 2010
2,333
25
0
Ive been trying to get a digital products store open and I was wondering how I can accept cash via PP and not have trouble later when fradulent bastards comeback for a chargeback? A lot of dickweeds come and buy stuff use the product and later say that the payment was not authorized. How can I avoid such bastards?
 


If you are looking for a solution where people can't buy your shit and refund it, good fucking luck. Even if paypal sides with you, and tells the buyer to go fuck an ostrich they can still just file a charge back with their credit card company.

The best way to slam their dick in the door on both fronts is to make them agree to your TOS before buying which says "NO REFUNDS FOR ANY REASON" but I'm not even sure how much that will help you since they are claiming that they didn't buy anything if they are filing an unauthorized use.

Refunds are a cost of doing business. Stop crying and suck it up.
 
"NO REFUNDS FOR ANY REASON"
Click to expand...
Imo, don't ever say it. Just give them a refund if they seriously ask for one. Refunds are something you HAVE to live with, so don't worry :)

Btw, E-junkie is good if you want to deliver digital goods after paypal payment - not sure if it'd suit you though. You can set the number of maximum downloads (clicks on the download URL) and the time for which the download link will be valid. It is just $5 a month.
 
Good answers so far. You could use the most merchant-fucking-friendly payment processor in the world, and if some douchebag wants a refund he'll find a way. Trust me.
 
AustinP said:
Ive been trying to get a digital products store open and I was wondering how I can accept cash via PP and not have trouble later when fradulent bastards comeback for a chargeback? A lot of dickweeds come and buy stuff use the product and later say that the payment was not authorized. How can I avoid such bastards?
Click to expand...

with digital products you are always going to have chargebacks, you can't avoid this unless you use a completely "offshore" payment processors like Liberty Reserve and Web Money.

The problem with those two is that well it's tough for people to pay for your product since they have to do currency exchange. It's also a bit tricky to get your money out. Good news is that, chargeback is impossible, the tax men can't do shit, and those companies do not investigate reports of fraud. Once the money is in your pocket, it's yours (provided your account does not get hacked and drained by Russians as this happens sometimes, then the money now belongs to whoever took it).

Paydotcom is great since it's directly linked to paypal.

I feel that selling digital products on Internet Marketing affiliate networks and such doesn't work as effective. Competitors easily can copy your work and list it in market place, plus you have to pay a very large commission (at least 50% of revenues).
This brick and mortars approach to digital products I would have to say is finished in this decade. New business models are in effect....do a little research first.
 
Oh the above post reminded me - e-gold is another completely 100% chargeback-proof payment method. Good luck getting any sales if that's the only payment method you accept though.
 
handrewrites said:
Oh the above post reminded me - e-gold is another completely 100% chargeback-proof payment method. Good luck getting any sales if that's the only payment method you accept though.
Click to expand...

last time I checked, e-gold no longer offers the same level of anonymity and they are friends with the fuzz. e-Gold requires verification like paypal now.

Liberty reserve, only requires you fill out a captcha. But good luck convincing people to fork over their money since once the money is sent, it's unrecoverable.

WebMoney is a Russian company incorporated in another country. Recently, there has been some talks that WebMoney is getting too friendly with the America on some Russian security forums, but they are probably the best out of the three.
 
@ OP , thinking back there is a way to prevent chargebacks.

I forgot about this but Western Union is chargeback proof. Problem is it has high comission fee. They call the buyer and check their credit card record. Almost like interrogation, but this oughta scare those cheap fucks who decide to chargeback.

Alertpay also provides this service somewhat (phone verification). I would choose this.
 
If you are getting more than 10% refund request then your product sucks. Improve it and deliver more value. If less then 10% then it's normal with digital products. Just live with it.
 
Build the cost of refunds into your pricing. That said, you shouldn't get more than a few percent. I get something like 0.2%. E-Junkie is great for selling. Check out the aweber integration.
 
The problem is that I am a reseller for vouchers. So, these fucktards take the code, use it and then file for a chargeback.
 
AustinP said:
The problem is that I am a reseller for vouchers. So, these fucktards take the code, use it and then file for a chargeback.
Click to expand...

A friend sold digital vouchers, did $xx,xxx / week, something like 40% was fraud, he just couldn't turn a profit. Had phone verification, checking against GEOIP, credit cards, still fucked.
 
I have NO clue how you'd do it with vouchers, but is there any possibility of you programming up a software-based delivery approach (or buying) an authentication server with unique codes based on their machine's hardware and OS information? ScrapeBox does this masterfully well.

If it's a product for "offline consumption", just make it have to phone home to the server within X days or something.
 
Do phone verification on the orders. It wont stop the chargebacks, but will greatly reduce them as people know that they have confirmed that this is them (and its their phone number). You could also record the call (telling them this too) as this adds another layer. Or you could tell them you are recording the call and not doing it.
 
This is not a fraud prevention measure as such, but more a psychological block from committing the fraud in the first place.
 
You must log in or register to reply here.
Top Bottom