Xenos, gotta get this cleaned up man.. you're losing people left and right... pm me when there are consistent reviews of reports getting delivered on time without the customers having to get back to you for them.. I was ready to try this out but you've lost me at this point.. will be on the look out for some consistent reviews that are all around positive and then I'll be ready to consider doing some business with you but until then I'll be waiting for this to look a lot better than it does right now... it's not about offering refunds.. it looks like you've got a good thing going here but your promise of timely reports on a determined basis is killing your thread and your credibility.. believe it or not we all want this to work out for you so don't take this as a knock on your thread. You've got some interested buyers... just simply with lots reservations at this point.