Do Affiliate Staff effect your network decision?
Many of us go throughout our business online day to day without any assistance, but alot of us are in contact with Network staff on a daily basis. The big question is does the way they support you in your marketing techniques effect your choice of network?
From newbies to experienced CPA personnel, we all at some point will contact an affiliate manager for many reasons, such as
and so much more, but does the level of support truly effect your decision to promote their network?
From personal experience all i can answer is YES.
Looking back over my last few years of CPA marketing, i can safely say that network staff have had a huge input on my network choice!
For example if i am signing up for a new network, and through pure ignorance do not fully understand how the gateway set up works, i will contact my affiliate manager on IM. Now if i explain to them that i wish to test their network and require assistance setting up a campaign, if they respond with "Ok sure thing let me talk you through it" then i am already sucked into the network and the positive vibes! However if they respond with "i am very busy, please work it out for yourself" then i will assume i am not a valid member of their network and choose another option!
Likewise if i'm advertising online with a certain network and i have earned sufficient funds to receive a payment, yet there is a problem with the payment and i contact my affiliate manager and/or payment staff then there is no way i would use them again if i have had payments on time and decent support on another network!
Again speaking on a personal note - i must say i have found some amazing staff on my short career as an affiliate marketer and to name a few - Madison from CPALead has ALWAYS been quick to help with any issue i have, likewise Dan from BLAM Ads has been amazing at helping me get the best out of my campaign!
To wrap it up i guess i want to say thanks to the staff who actually put the time in to really help us publishers because i really do feel it make a HUGE feature on where we choose to make our money - all i can say is if the staff dont seem like they can be bothered with the publisher, then the publisher wont be bothered with the network!
Feel free to share your stories and points of view...i'm very interested to hear from publishers and network staff.
Many of us go throughout our business online day to day without any assistance, but alot of us are in contact with Network staff on a daily basis. The big question is does the way they support you in your marketing techniques effect your choice of network?
From newbies to experienced CPA personnel, we all at some point will contact an affiliate manager for many reasons, such as
- Assistence setting up a gateway
- Issues with network approvals
- Advice on offer selection
- Payment problems
- Marketing tips
and so much more, but does the level of support truly effect your decision to promote their network?
From personal experience all i can answer is YES.
Looking back over my last few years of CPA marketing, i can safely say that network staff have had a huge input on my network choice!
For example if i am signing up for a new network, and through pure ignorance do not fully understand how the gateway set up works, i will contact my affiliate manager on IM. Now if i explain to them that i wish to test their network and require assistance setting up a campaign, if they respond with "Ok sure thing let me talk you through it" then i am already sucked into the network and the positive vibes! However if they respond with "i am very busy, please work it out for yourself" then i will assume i am not a valid member of their network and choose another option!
Likewise if i'm advertising online with a certain network and i have earned sufficient funds to receive a payment, yet there is a problem with the payment and i contact my affiliate manager and/or payment staff then there is no way i would use them again if i have had payments on time and decent support on another network!
Again speaking on a personal note - i must say i have found some amazing staff on my short career as an affiliate marketer and to name a few - Madison from CPALead has ALWAYS been quick to help with any issue i have, likewise Dan from BLAM Ads has been amazing at helping me get the best out of my campaign!
To wrap it up i guess i want to say thanks to the staff who actually put the time in to really help us publishers because i really do feel it make a HUGE feature on where we choose to make our money - all i can say is if the staff dont seem like they can be bothered with the publisher, then the publisher wont be bothered with the network!
Feel free to share your stories and points of view...i'm very interested to hear from publishers and network staff.