I’ve outsourced content development for three years now. India and the Philippines. Not usually stuff I put on my sites. Here's a few things I've learned along the way about hiring contract labor.
Whether advertising on craiglist, onlinejobs.ph, or whatever I use a detailed job description. Telling them if it’s full time or part time, how many hours, what skill set is needed and a few other details.
ALWAYS put a required subject line in the ad towards the bottom of your ad along with the throw-away email for them to send their resume and required salary to. That way you’ll know if they read the ad in its entirety. It might be “Prefect Candidate Inside”. Emails without that subject line aren’t opened. Unless I’m not getting any qualified applicants. Then I bend the rules.
I’ll easily get 100 to 200 applicants or more. 97% aren’t worth a crap.
ALWAYS have the top applicants prove their skills. In my case I have them do a test writing assignment. I provide the research and ask them to do a 375-425 word article of original content. I give them a couple two three KWs to include. It’s usually on a topic they may not be all that familiar with. Like how to shop for a cordless drill. Reason being lots of what they’ll be writing about they’ll likely have no first hand knowledge of. Can they sift thru the research and pick up the salient points? A good writer can write about anything. No article no consideration.
BTW, one enterprising applicant found my page on the topic they were asked to write about and gave me my content as their article. GONG! We have a zero tolerance for plagiarism. Which is why copyscape is your friend. I also have a desktop ap that compares their effort to the research to see how original it is.
I also give them a deadline when the test work has to be turned in by. Miss the deadline no further consideration.
Look at it this way. If when they’re trying to impress you they screw up, how good are they gonna be when they’re working for you. Fact is however, this test assignment only tells me who can’t do this more so than who can.
ALWAYS chat or SKYPE them. I have a prepared list of questions all are asked. The advantage of chat is you get a transcript. No note taking. Perfect memory. Good idea. My preferred method to “interview” them. Plus with writers I can start to get a feel for their writing skills using online chat.
Having the questions pre set up also means I can copy and paste them into the chat session. They’re the ones typing like fiends not me.
ALWAYS hire them for a week or two paid probationary period. I have a standard set of training guides to get them started. PDFs that I’ve developed that teach them about the types of writing they will be doing, to how to report their work each day, to how to create a PDF invoice. I pay monthly via PayPal.
I know how long it should take to write X number of words. These expectations are laid out upfront. Those that can’t produce don’t last.
Remember they’re only going to do as good as you train them. And will only produce what you ask for. If you’re unable to articulate what you want don’t be surprised if you don’t get it. They’ll also most likely not be as fast as you. And may not ever do it good as you would. But they’ll get it done to a “good enough” standard which should suffice. This isn’t brain surgery.
I ALWAYS try to hire slow and fire fast. Either they can do this or they can't. I can't train them to write "good enough". That's a skill set they should bring to the table. Often you only find this out by having them actually writing on a daily basis.
Finally outsourcing on an everyday basis isn't nearly as easy as some would make it out to be.