Well, I'm sorry but I don't believe you. Actually I'm not sorry. If you are offering a legitimate service you don't start out with your first service, give a timeframe, and then don't deliver. Emergency, emergency, the oldest excuse in the book. You're "trusted clients" is a guy with alot of posts (couple iTrader) and has not left a review. You're other is brand new member with 2 iTrader.
If you're not a scammer, then how about you just refund my money. Even if it's only $5 when I order something I expect it to be delivered in the given timeframe and don't want to hear excuses.