Awesome customer complaint

Status
Not open for further replies.


andyt said:
if it were me, I would probably explain to her maybe using an anonymous email that I am just promoting the site and you have to go to X to cancel, but I'm not saying you should do it. I promote(promoted) rebill offers, but I never put a way to contact me on my landing page. I don't think it's too funny cause I've felt the same sort of outrage at getting rebilled sometimes, and searched for a way to contact someone so I can kind of relate.
Click to expand...

In all honesty, I probably will help her out. After I've laughed at her a little more.

I like to have a contact me page so I can gauge customer reactions. I never use my actual email addy though.
 
These are the kind of people that will complain to the AGs over and over again. I would just refund her money asap, get rid of her and move on.
 
neonlights said:
Never said I was proud. But some people can't really be helped. Might as well laugh at them.

The best one I had was a dude in Europe who kept abusing me for weeks, despite me telling him exactly how to cancel. By the end he was sending me goatse pics and eventually a pic of HIS OWN ASSHOLE!!
Click to expand...

LOL WTF!
 
Might be funny, I have lots of funny stories about pissed off "customers", but laugh at your own expense.. once you attain access to people's personal and private financial information, you're held to a higher-than-usual level of care and due diligence.

Messing with someone's bank account, especially after they write you a complaint/cease and desist, is just plain stupid and will cost you if you are responsible.

I assume that it's your responsibility if you're directing customer inquiries your way..

(PS) The County of San Diego apparently thinks "monies" is a word:

http://www.co.san-diego.ca.us/auditor/unclaimed.html
 
brianpaxton said:
Might be funny, I have lots of funny stories about pissed off "customers", but laugh at your own expense.. once you attain access to people's personal and private financial information, you're held to a higher-than-usual level of care and due diligence.

Messing with someone's bank account, especially after they write you a complaint/cease and desist, is just plain stupid and will cost you if you are responsible.

I assume that it's your responsibility if you're directing customer inquiries your way..
http://www.co.san-diego.ca.us/auditor/unclaimed.html
Click to expand...

I'm positive he does not have access to her personal or private financial information, has not messed with her bank account, and couldn't cancel the transaction she made with another company if he wanted to. The fact that she emailed his contact info at his site has nothing to do with any of that.
 
Consumers are retarded. Back when I was pushing insurance through a landing page, no host and post. I use to get people emailing me with their bank info, names, addresses, SSN asking me to cancel or re-insure their cars.

I even had a huge disclaimer saying I was an affiliate and had no way of accessing their personal information or policies.

Consumers don't read. They're just looking for the quickest and easiest way to get from A to B.
 
Just let her know how to cancel, you've already made your coin off the lead. Don't step on peoples toes unless it somehow directly benefits you. Pissing this person off might send off a chain reaction which will end in her step son hacker having all your information and fucking you over 200x what you did her. Likely? No. Possible? Yes.
 
Status
Not open for further replies.
Top Bottom