Complain to Adwords About A Billing Discrepancy? Get Your Account Fucking Suspended!

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invisible777

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Jul 3, 2007
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Just a heads up: 'Tis the season of useless, uninformed summer interns manning the Google Adwords Customer Support desk, as one has decided to freeze a $xxx,xxx a month account (mine) to investigate a small $300 overcharge I inquired about. I was provided with the timeframe of "several business days" before my account is unfrozen while they investigate.

I've made these complaints before, as I find my content network campaigns magically resuming themselves after I pause them several hours later, and call Google on it each and every time. They credit me after referring to whatever logs they have that show a technical glitch on their side resuming my campaigns in some capacity after the pause.

Fuck. So instead of losing $300 I now lose a good week's worth of revenue and profit. Go me.

Just a heads up and minor vent. G'night.
 


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