directtrack missing clicks

[itchy]

well i'm pissed off today. so far i've sent well over 500 (expensive) clicks to a directtrack network and only 75% of them arrived. i've double and triple checked my prosper install where they tracked correctly (real clicks). all other networks are unaffected. is there a legitimate reason these clicks could have gone missing like this? surely the network would have tracked them even if the offer was down right? i want to get my head straight and make sure i've checked all bases before i hit up my AM. i had this problem before with another network last year and i changed my hosting to liquidweb which fixed it.

any thoughts appreciated.

 

[Bofu2U]

which network? CX Digital?

 

[mattaw]

CX Isn't on direct track

 

[mkrongel]

google defaults to US and Canada traffic when you build campaigns. Did you send all clicks from one country?

 

[itchy]

google defaults to US and Canada traffic when you build campaigns. Did you send all clicks from one country?

thanks mike, i've checked and no problems there in fact the campaign is running great the only problem is the click discrepency - i'm going to run some hourly stats and see if its a "hole" in the reporting or a systematic click shave. just by eye i can see the gap is closing.

which network?

right now with a lack of facts, its just as possible i have a hacked tracking installation on my hands so i'm not outing the network. they are a reputable business i've had no problems with in the past and i'm not creating a shit storm for them.