What information was compromised?
The hackers accessed a user data table that contained contact information including name, email address, telephone number, city location, and log-in information. The table that was attacked contained no personal financial information such as credit card, bank account, social security or tax ID numbers.
Should I change my password now?
Yes. In fact, as of Friday, July 17, Elance is now requiring all users to reset their passwords for protection. When you log-in, you'll be prompted to follow a link sent to you at the email address we have on record for you. Remember, it is always a good idea to maintain unique passwords for each website you use.
Were SSN, credit card or bank details stolen?
No. This incident did not involve any credit card, bank account, social security or tax ID numbers. That information is kept in a different place for extra protection, and it is encrypted to ensure that it is unreadable without the secure encryption key.
