When I was younger I worked at taco bell. I was the night shift register worker and one night I was working by myself when a customer walks up and hands me a womans wallet, says he found it on the ground.
I peeked inside it to find an ID card so I could look up her account/phone number. Sure enough she had been in the store about 30 minutes earlier so I gave her a call. She seemed pleased on the phone and said she would be right in.
Store policy for something like that was to lock the item in the safe until the customer arrives. I did so and went about my business. About an hour later the woman comes in and asks for her wallet. I tell her it's going to be 15 minutes as the safe was timed and ask her to wait. This was apparently unacceptable and she asked if I could get it faster than that. Told her no and continued helping other customers while she waited.
Once the safe beeped I grabbed her wallet and hand it to her, I had to put the line of customers on hold while I did this because I wanted her out of the store ASAP since she had spent the last 15 minutes fuming and standing right next to my register.
As soon as I hand her the wallet she says "my money better be in here" I explained that I honestly had no idea as I didn't open it all the way as her membership card was on an outer flap. (This was one of those large female wallets that was more like a mini purse with lots of flaps and zippers and such.)
After handing it to her I asked for the next customer in line to step up and basically tried ignoring her. She starts screaming "MY MONEY IS GONE YOU STOLE MY MONEY" which really surprised me as she was a pretty normal looking soccer mom type. I ask the customer I'm helping to wait a second and explain to her the way the wallet was handed to me, and reiterated that I had not personally opened the wallet any further than the first flap.
She starts screaming again saying there was over 200 dollars in it and that she was calling the police. I shrug and tell her to go ahead. At this point I'm completely satisfied to ignore her. She walks to the back of the store and whips out her cell phone. I continue helping the line as customers are looking back at the woman as she is loudly calling the police. Most of the customers are like "what a bitch" etc. I just shrug and smile.
After the line was cleared the lady comes back to the register and tells me, with a super smug look, the police are on the way. "Ok." I say and give her a "I don't give a fuck" shrug and ignore her while ringing up chalupas. About an hour later a cop finally enters the store (she waited right next to my register the entire time) and she starts waving at him and pointing at me at the same time.
I see the cop and roll my eyes and shake my head. He asks her to repeat her story and as she's repeating it he's almost completely ignoring her and watching the football game that we have playing on one of our back tables. After she gets done he looks at me, rolls his eyes, and asks "did you take the money?"
"Of course not" I say. "I'm sorry there's nothing we can do ma'am" the cop says and leaves the store. As he leaves he holds the door for her and tells her to leave if her business is complete.
I smiled super big, like cheshire cat big, and told her to have a super day as she left.
After she left I clocked out and bought pizza with the 200 bucks I took lol.
I peeked inside it to find an ID card so I could look up her account/phone number. Sure enough she had been in the store about 30 minutes earlier so I gave her a call. She seemed pleased on the phone and said she would be right in.
Store policy for something like that was to lock the item in the safe until the customer arrives. I did so and went about my business. About an hour later the woman comes in and asks for her wallet. I tell her it's going to be 15 minutes as the safe was timed and ask her to wait. This was apparently unacceptable and she asked if I could get it faster than that. Told her no and continued helping other customers while she waited.
Once the safe beeped I grabbed her wallet and hand it to her, I had to put the line of customers on hold while I did this because I wanted her out of the store ASAP since she had spent the last 15 minutes fuming and standing right next to my register.
As soon as I hand her the wallet she says "my money better be in here" I explained that I honestly had no idea as I didn't open it all the way as her membership card was on an outer flap. (This was one of those large female wallets that was more like a mini purse with lots of flaps and zippers and such.)
After handing it to her I asked for the next customer in line to step up and basically tried ignoring her. She starts screaming "MY MONEY IS GONE YOU STOLE MY MONEY" which really surprised me as she was a pretty normal looking soccer mom type. I ask the customer I'm helping to wait a second and explain to her the way the wallet was handed to me, and reiterated that I had not personally opened the wallet any further than the first flap.
She starts screaming again saying there was over 200 dollars in it and that she was calling the police. I shrug and tell her to go ahead. At this point I'm completely satisfied to ignore her. She walks to the back of the store and whips out her cell phone. I continue helping the line as customers are looking back at the woman as she is loudly calling the police. Most of the customers are like "what a bitch" etc. I just shrug and smile.
After the line was cleared the lady comes back to the register and tells me, with a super smug look, the police are on the way. "Ok." I say and give her a "I don't give a fuck" shrug and ignore her while ringing up chalupas. About an hour later a cop finally enters the store (she waited right next to my register the entire time) and she starts waving at him and pointing at me at the same time.
I see the cop and roll my eyes and shake my head. He asks her to repeat her story and as she's repeating it he's almost completely ignoring her and watching the football game that we have playing on one of our back tables. After she gets done he looks at me, rolls his eyes, and asks "did you take the money?"
"Of course not" I say. "I'm sorry there's nothing we can do ma'am" the cop says and leaves the store. As he leaves he holds the door for her and tells her to leave if her business is complete.
I smiled super big, like cheshire cat big, and told her to have a super day as she left.
After she left I clocked out and bought pizza with the 200 bucks I took lol.