Here's the response I got. Are they bullshitting me?
Hello XXXXXX,
Thank you for your email in regards to the status of your promotional credit. We apologize for any inconvenience and are happy to assist you.
We looked into your account and see that you signed up for your account with a promotional code good for $199 off of our assisted setup program. Since you are not using the assisted setup program and set the account up yourself, the code is invalid. This promotion is not valid for a credit and thus will not be added to your account balance. We apologize for any confusion this may have caused.
Feel free to look around online for another promotional code and we will be happy to swap them out and apply the new code to your account. Simply reply to this email with either the code or the link you used to find it and we'll review the code and add it to your account balance.
Please do not hesitate to contact us if we can be of any further assistance.
Thank you for choosing Search Marketing.
Sincerely,
XXXXXXXXX
Customer Solutions
Yahoo! Search Marketing