just lower the bid and it will slow down. lower part of the suggested bid range or lower still.
otherwise lower the budget, but then it will come in bursts throughout the day.
NEW Facebook Ads
- Thread starter Jon
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just lower the bid and it will slow down. lower part of the suggested bid range or lower still.
otherwise lower the budget, but then it will come in bursts throughout the day.
I'm having problems visiting http://www.facebook.com/ads/manage
Shows as a blank page
Anyone else having this problem?
Shows as a blank page
Anyone else having this problem?
I'm having problems visiting Login | Facebook
Shows as a blank page
Anyone else having this problem?
yes having this with one of my accounts today. I don't run Ads from it so I doubt its any kind of ban.
It's working again, but it has rejected my credit card again (causing all my ads to be paused)
aahhh-ha
Same thing here, and know what my Credit Card for that accounts expires at the end of this month.
Probably just looking out so they don't have to try to bill expired cards.
When does your card expire?
Lagged stats?
For the last couple days, about half the time I go into FB to check my stats, I see that my stats have reverted to an earlier time (so, for example, I go in and my spend for the day is $500, then I go in and check later and spend is showing as $200). FB is showing lagged stats for a significant portion of the day, and it's making it really hard to optimize ads.
Is anyone else having this problem? Is there a way to fix it?
For the last couple days, about half the time I go into FB to check my stats, I see that my stats have reverted to an earlier time (so, for example, I go in and my spend for the day is $500, then I go in and check later and spend is showing as $200). FB is showing lagged stats for a significant portion of the day, and it's making it really hard to optimize ads.
Is anyone else having this problem? Is there a way to fix it?
As I said it probably 10 times already - problem exists. FB admitted it.
"Hi LOLOLOL,
We are aware of the problem you described about the data missing from your Ads Manager. We are actively working to update the stats that appear in your Ads Manager. Please be assured that the data has not been lost and will appear to you shortly. However, we reviewed your account and it appears that you were charged $xxxx for the xxxx clicks you received.
I apologize for any inconvenience this may cause. Please let me know if you have any further questions.
Thanks for contacting Facebook,
Marc
Online Sales Operations
Facebook"
"Hi LOLOLOL,
We are aware of the problem you described about the data missing from your Ads Manager. We are actively working to update the stats that appear in your Ads Manager. Please be assured that the data has not been lost and will appear to you shortly. However, we reviewed your account and it appears that you were charged $xxxx for the xxxx clicks you received.
I apologize for any inconvenience this may cause. Please let me know if you have any further questions.
Thanks for contacting Facebook,
Marc
Online Sales Operations
Facebook"
How long is the turnaround time for the "Suspicious Payments" account temporarily disabled bullshit? I created a paypal FB account, and had it disabled for 4-5 days now and I've replied to all their emails etc providing full transparency, but haven't received a reply.
Anyone know how long this crap will take, especially when creating a new FB account with Paypal?
Anyone know how long this crap will take, especially when creating a new FB account with Paypal?
had this today also -> selecting "today" rather then "lifetime stats" straight away displayed the up to date numbers.
Yeah, that has helped me when my new campaigns for the day show 0's across the board -- switching to "Today" gets the numbers to show up, but so far it hasn't helped when the reporting has been delayed.
Does FB just hire incompetent engineers or what? I'm surprised they can't fix the myriad (and long-lived) problems with their product, especially when it seems to me they should have their pick of technical talent, up to and including Google engineers...
My fb ads just pretty much stopped showing impressions this morning b/t 9-10am and has not started again. I'm way below my daily limit and I've been getting lots of clicks in previous days with these ads through this morning when it just stopped. I am getting like one or two clicks an hour now so it is not completely stopped (ie; disabled) but I'm not getting much. I'm around "suggested bid" for most of them and I even increased some bids to 3-4x the suggested to see what would happen and I still don't get any more impressions/clicks. I've got ads running on very different demographics so it couldn't be that a bunch of new advertisers with higher ctr/bids are in those demos now all of the sudden at the same time...
Anyone have anything similar happen? VERY frustrating... Can't call fb support so I emailed them about 10am this morning and still have heard nothing back. Any ideas what the hell is happening???
btw, I had the "reporting" problem yesterday with the "today" view that some of you mentioned....
Anyone have anything similar happen? VERY frustrating... Can't call fb support so I emailed them about 10am this morning and still have heard nothing back. Any ideas what the hell is happening???
btw, I had the "reporting" problem yesterday with the "today" view that some of you mentioned....