We just switched to using Omniture - Search Center to track and manage our search campaigns. We are having numerous implementation issues that they will not help us resolve. I was wondering if anyone had similar problems or if anyone could suggest some alternative help for implementation issues.
Omniture - Anyone having customer support problems?
- Thread starter rsimson
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They've been on my list of companies to look into for services or advertising on here.. haven't made contact with them yet so I can't tell ya to go to anyone specific. But I haven't heard or seen anything about them. So maybe it's just you sucker!
Dear RSimon,
My name is Bassam Salem and I'm Director of Client Services Operations at Omniture. I'd like to impress on you that nothing is more important to us than our customers and their success. I'm sorry to hear you have felt less than 100% satisfied and urge you to contact me directly so as I can ensure whatever challenges you are running into are handled right away. My direct e-mail address is "bsalem_at_omniture.com" (replace "_at_" with "@"). Thanks very much,
Bassam Salem.
My name is Bassam Salem and I'm Director of Client Services Operations at Omniture. I'd like to impress on you that nothing is more important to us than our customers and their success. I'm sorry to hear you have felt less than 100% satisfied and urge you to contact me directly so as I can ensure whatever challenges you are running into are handled right away. My direct e-mail address is "bsalem_at_omniture.com" (replace "_at_" with "@"). Thanks very much,
Bassam Salem.
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