Square is a joke. Don't send more then a couple hundred and maybe you will be fine.
What are you talking about? I've taken hundreds of thousands in sales over square without a single issue.
After verifying that the amount we were about to run through a customers card (15k) would go through, it did not and was flagged. The money was held for months even after providing all necessary documents and proof of purchase and delivery.
And then those mother fuckers still wanted to keep the transaction fees (which was in the hundreds) when we tried to reverse everything and use a different processor.
Some people have good experiences, some have bad. Obviously mine was bad.
One question. Did you manually enter the transaction? My guess is yes. They make it very clear upfront that new accounts are limited to $1000 per rolling 30 days of manual transactions. That basically means they will pay you te 1000 and keep the rest until day 30. Swiped cards are payed in a day or 2. No mater what the amount. Btw that $1000 can be increased upon
request.
Edit: the only people I have known to have a bad experiance never bothered to read the crystal clear rules for manual transactions
No, it wasn't entered manually. This was done face to face with the customer as it was for a construction project. Which is apparently a high risk category.
It was a brand new account, unfortunately. That was also the first transaction, lol. We still verified with a rep that it would go through and provided all necessary documents. But fuck it, I don't really care. Just thought I would add my 2cents.
That makes much more sense. I wonder if a 'traditional' merchant processor would have handled it differently? I do commend you for being honest about it.