if you've any problem, feel free to pm me, i don't know why you people ask for refund on sales thread, its none of our fault if you don't use vps or don't want to use it or if you're leaving for vacations or something, you're welcome to ask presales questions or to describe your problems (by pm'ing me).
If its about why we ask you to post few good words about us then it is i think our rights to ask for, many neglects and we do not force you but actually we need it because we've tons of quiet satisfied customers but some unsatisfied or rumors are trying to let us down, we're normally online for more than 8 hours a day but without going for live chat, users prefer to post on thread.
I'm sorry but I cannot help you in such case at all because it is under our TOS that all sales are final. Reference :
Windows VPS hosting, VPS hosting, Linux VPS, Dedicated Servers, Windows VPS, Germany servers, Unmetered windows vps, Netherlands servers (especially when there're lame excuses like i don't use or do not want to). I'm just a pre-sale provider. I don't know what you've been negotiating and to whom..
Have a nice day