Starting Off in PPC

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So, time for another update!

Things have, all told, not been going well in the last week. Since I've been using P202 tracking on everything, I decided to look through all my search campaign data and dig out negative keywords, as well as go through all my content data (only one day, but that one day had >800k impressions) and fish out bad websites (looking for low CTRs, since I only had 1 sale from content and thus had no sale data to go on.) Doing this cut down my daily spend quite a bit... actually it's down a bit too much.

Just using MSN, I at this point have a daily spend set at $150, but AdCenter only manages to spend about $20 of it. I think that while unlike Google, AdCenter doesn't tell you a quality score, it still has one behind the scenes, and mine sucks. My CPC isn't visibly going up, but my number of impressions keeps going down, which implies to me that my bids are no longer sufficient for those keywords (i.e. my CPC is going up and it's just not telling me.)

I also tried split testing several other ads, and overall, I think my ad is reasonably good. I get an average CTR of 2.5% campaign-wide, and 5-10% in some adgroups -- for the groups that get clicks at all (most of them are now at 0 impressions.) Every other ad I've tested against it got lower CTRs. (I realize that what's important is not CTR but rather conversions, but given that AdCenter doesn't seem inclined to let me spend much, I don't have the data to be statistically significant for sales.)

While my landing page changes did get me a landing-page-to-offer CTR of >20%, I was still stuck in the situation where using a landing page actually lowered profit relative to direct linking, so I tried direct linking for a couple of days. I think this may have shot my invisible MSN "quality score."

I think that my landing page has too much information on it. I've realized that I'm subconsciously trying to sell things to people like myself. I am a geek; if I were going to take a nutritional supplement, I would want to know things about it. I shop online mainly for information-rich goods (e.g. books, software, electronics) where more information is better in a store experience. Thus, my landing page, while colorful, professional-looking, and with a clickthrough to the offer above the fold, has quite a lot of research, stats, etc., and links to more of the same.

In retrospect, I don't think this is right for promoting ResV offers, or any other health/supplement offer. My customers, fundamentally, are people who want to pop a magic pill to lose weight and have wrinkle-free skin while they eat like pigs and go to the tanning salon. That is, they are the willfully ignorant -- some part of them has to know that magic pills will not solve all their problems (nobody's that stupid), but since the alternative is taking responsibility and doing something about their health, they're looking for someone to offer them the quick, easy fix. It's useless to try to sell resveratrol supplements to someone like me -- no sales pitch will convince me, and even if it did, I'd comparison shop and not buy a rebill from shady.com. I need to make a landing page to sell resveratrol pills to dumb people.

Which isn't to say my landing page doesn't have its share of bombastic hype -- it does. But I think the presence of statistics and research that doesn't come from fucking 60 Minutes and Dr. Oz may actually turn people off from buying, or at the very least make them dawdle on the page instead of clicking through to the offer.

Overall, my profit margin is up, but my absolute profit is still around zero (at least, too low to be worthwhile) and # of impressions is declining every day.

My plans now:
1.) Create another new landing page. It's funny how my web-browsing experience has changed since I started IM - I actually read and click on ads now, especially ads I see a lot (i.e. the ones I would have been most likely to ignore before.) I recently saw a landing page style that I'd never seen before and thought was brilliant, and I'm going to try imitating that -- it was for make money online stuff, not health offers, so I'll have to change all the text and graphics, but the basic style and approach should still work and should be decent for QS, too. Besides, it can hardly be worse than my current one seems to be.

2.) Prop everything up as a new campaign with a new domain name. I think my current campaign & domain may be "contaminated" due to low CTRs on my original ads, plus my experiments with content network & direct linking. I'm sure I could get its quality back up with enough time and money, but frankly the domain name I chose is better suited for information-rich sites like I have now, and I don't think that's the way to go anyway. Domains are cheap.

3.) Set up international redirects; even though my ads are US/Canada only, a good 10% of my clicks to offer from the LP are getting redirected by my affiliate network to international ubershit offers (e.g. Webfetti), and maybe I could capture a few of them by sending them to international ResV offers.

4.) Once I've done 1-3, try bidding higher on one adgroup at a time, going for high (1st-3rd) placement. I can't afford to do that campaign-wide, but it would be nice to get data about some adgroups to know if any are worth cutting altogether.

5.) Try out PPC Bully 2 when it releases, assuming the price isn't exorbitant. There's the possibility that my keyword research just isn't very good, and some competitive-analysis-based verification of this could be nice. I'm not much of a tool buyer -- I've developed everything I use myself without buying anything so far -- but it looks like this could be worth a try.

I'm also going to try doing a campaign for a cheap lead-generation offer (something with a $2-4 payout) like I think I should have done to begin with. However, I've put enough work into this one, and it's not losing much money (my total losses for the last two weeks are only around $100), so I'm going to try to keep at it, too. I may not be making money, but I'm learning things.

+rep man!
 


I was able to get $100/day in clicks with MSN at first, my impression count has just declined every day even as I set my budget higher. Like I said, I think there's some "silent" quality scoring going on.

I'll try Yahoo again at some point -- I have a credit balance with them I'll certainly want to spend on something -- but their tools are so painfully bad. If I get up to enough volume for them to enable uploads on my account, that would be better, since I could develop campaigns in the Google or AdCenter tools and then just upload the whole thing to Yahoo and not have to touch their horrible website.
 
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So, time for another update!

My plans now:
1.) Create another new landing page. It's funny how my web-browsing experience has changed since I started IM - I actually read and click on ads now, especially ads I see a lot (i.e. the ones I would have been most likely to ignore before.) I recently saw a landing page style that I'd never seen before and thought was brilliant, and I'm going to try imitating that -- it was for make money online stuff, not health offers, so I'll have to change all the text and graphics, but the basic style and approach should still work and should be decent for QS, too. Besides, it can hardly be worse than my current one seems to be.

2.) Prop everything up as a new campaign with a new domain name. I think my current campaign & domain may be "contaminated" due to low CTRs on my original ads, plus my experiments with content network & direct linking. I'm sure I could get its quality back up with enough time and money, but frankly the domain name I chose is better suited for information-rich sites like I have now, and I don't think that's the way to go anyway. Domains are cheap.

3.) Set up international redirects; even though my ads are US/Canada only, a good 10% of my clicks to offer from the LP are getting redirected by my affiliate network to international ubershit offers (e.g. Webfetti), and maybe I could capture a few of them by sending them to international ResV offers.

4.) Once I've done 1-3, try bidding higher on one adgroup at a time, going for high (1st-3rd) placement. I can't afford to do that campaign-wide, but it would be nice to get data about some adgroups to know if any are worth cutting altogether.

5.) Try out PPC Bully 2 when it releases, assuming the price isn't exorbitant. There's the possibility that my keyword research just isn't very good, and some competitive-analysis-based verification of this could be nice. I'm not much of a tool buyer -- I've developed everything I use myself without buying anything so far -- but it looks like this could be worth a try.

I'm also going to try doing a campaign for a cheap lead-generation offer (something with a $2-4 payout) like I think I should have done to begin with. However, I've put enough work into this one, and it's not losing much money (my total losses for the last two weeks are only around $100), so I'm going to try to keep at it, too. I may not be making money, but I'm learning things.

+rep

1. This is the most important part. People usually click the back button right after they landed on your LP but 20% for LP to Offer is still low. I'm not sure if you hire LP designer or designed it by yourself, but i'd recommend getting one from buy and sale section. It's fast and you know it works because everyone's doing it. Don't reinvent the wheel, just modify some of it and you're good since this is just the experiment. Try to aim for 50% at least(if it's review style).

2. Don't know much about Adwords but if it's YSM and Adcenter, just add new adgroup or create a brand new campaign. You can't get banned as easy as with adword.

3. So when you set up your campaign for US and CA? Or you want to monetize the traffic leaks from CA? Either way, just set campaign on US ONLY and forget about the leaks traffic from CA or other country. It's not worth it if you already set for US.

4. I usually start off with one or two adgroups per campaign. Then after having some converted keywords, expanded each keywords by using it as root.

5. Signed up with it but never used it(ver 1.) it's not that useful if you don't know how to convert. It simply just speedup your research process.

-I've tried many low payout keywords but none of them were profitable, lots of flucations so data has lots of gaps. Maybe cause i just suck at it.lol

-Don't waste time with MSN.
 
But I think the presence of statistics and research that doesn't come from fucking 60 Minutes and Dr. Oz may actually turn people off from buying, or at the very least make them dawdle on the page instead of clicking through to the offer.
From reading your posts, I got the impression that you know how to educate, but not how to sell. I'd read up on marketing and human behavior and try to hone your copy to address wants and needs rather than citing a boatload of studies and info.

+ rep and thanks for the insights and well-written posts.
 
I am pertrified of PPC...I will keep using up all these free and time consuming ways that work and are safe until I feel like I have money to burn for when I mess up just testing and trying things in the PPC world...

and advice gladly will take it...
 
I realize your click volume is still really low, but one of the most important things to do when you're starting out in a new niche with landing pages, is to split-test several variations from the start.

You're saying you will set up a new landing page, and that's probably a good idea at the moment. But if you can - try to get some more traffic, and split-test between 2 or 3 very different types of landing pages. (e.g. Review style VS Flog VS "Authority"/informational style).

Since you don't have any PPC Bully research to rely upon, this is hands down the best way to find what type of page will be working the best for your visitors.

The good thing about PPC Bully is that it helps you narrow down the choices (landing page styles that work well for a niche) from the beginning.

When you have narrowed it down to the best performer (conversion-wise, not just CTR-wise), start up a new split-test with variations of the winning page. This time start experimenting with layout variations, headlines, etc.

The only downside to this is that you do need some volume to base your stats on. If you're getting 50 clicks a day in total, it's gonna be slow to split that across 3 different pages. Unless you wanna be patient and wait till you have at least 100 clicks to each page.
 
3.) Set up international redirects; even though my ads are US/Canada only, a good 10% of my clicks to offer from the LP are getting redirected by my affiliate network to international ubershit offers (e.g. Webfetti), and maybe I could capture a few of them by sending them to international ResV offers.

Sounds to me you're running Never blue, in which case I would recommend you be split testing the offer with one from another network. You may be surprised by the difference in conversions.
 
Not great, unfortunately. I still haven't been able to make the campaign consistently profitable -- I have profitable days and losing days.

I got sidetracked a bit; I've got a 30-day trial of PPC Bully 2, so I've been playing around with that, not just on my ResV campaign but trying out some other stuff, too. However, I'm not raising my budget to do that, so playing with it requires pausing or reducing the budget on my ResV campaign. Essentially, I want to make sure I do enough with PPC Bully 2 in 30 days to know if the tool would be useful to me or not -- so far (after only 5 days, admittedly) I've not made any profit with it. Since I have only 30 days for this, and all the time in the world with ResV, I've delayed the ResV campaign.

This said, I'm still working on it. My 20% CTR from landing page to affiliate offer, while vastly better than what I used to have, is still not great. I've done #1-#3 on my checklist from my last post -- that is, I've created a brand new landing page (based on a new style, rather than the flog or review styles) with good keyword density and more thought toward sales language as well as strong linking (i.e. practically everything on the page links to the affiliate offer if you click on it -- as long as you don't click Back or the red X, you're probably going to end up on the offer page.) I've got this page up on a new domain, and have it set up in a new campaign in MSN (this was another reason for the delay -- I wasn't about to start paying for PPC before being sure the new domain had fully propogated.)

Also, my new LP has PHP-based geotargeting -- if you're not US or Canada traffic, you get straight-up 301 redirected to an international ResV offer. In answer to redmonkey, my campaigns were set up as US/CA only, since my offer only paid for US and CA leads, but I still got a little bit (3-5% normally, 10% on one day) traffic that the network was redirecting as non-US/CA traffic. I don't want that to be totally wasted, hence the redirect -- I figure even a crappy international ResV offer has to be better than fucking Webfetti.

Also, when I reactivate the campaign (which I will do tonight, actually, pausing my PPC Bully 2 experiments), I'm going to take this_guy's advice and try a different network -- he's right, I had been running with Neverblue ResV and skin care offers. I like their tracking system and their payouts, and the AMs have been good to me, but I have seen a lot of complaints here on WF that the CRs are lower there than other networks. I asked my COPEAC affiliate manager for ResV offer suggestions, and I'm going to try out the ones she gave me. (One advantage to having done $46k of SEO before getting into PPC -- I was accepted at every network I applied to within a couple days, which I think might be unusual judging by reading people's complaints here on WF.)

Other stuff I've done: modified my Prosper202 install to track LP-to-offer CTR rather than just keyword-to-offer -- my new page is more customizable than my previous WordPress-based one, so I figure I can use this knowledge (i.e. if some keywords constantly result in people hitting Back/Close from the LP, maybe I need a custom LP for those keywords.) Also, my new LP is straight PHP based instead of WordPress, so I can do my geotargeting, swap out the offer just by changing a DB field, and easily base the page on the keyword. As easy as WordPress is, as a programmer I feel constantly hamstrung by the inability to put server-side code (e.g. PHP) in posts and pages. I'm considering trying to get the best of both worlds by cracking open the WordPress codebase and modifying it to let me insert arbitrary code into posts. I can see why it doesn't normally allow it (as a professional security expert, the idea makes me cringe), but for IM it would sure be nice.

I'm trying not to be discouraged by my inability to get significantly above breakeven -- I really need either a 150% ROI on good days, or to not have any bad days. :) However, I sometimes wonder if I'd be better off going back to SEO. It seems that my strengths (automation, programming, and, well, figuring out weaknesses in systems and how to fuck with them) are much more of an advantage in the SEO world than the PPC world -- the PPC world seems much more focused on soft skills (selling stuff, writing copy) that are harder for me. On the other hand, the massive scaling potential of PPC tempts me. :)
 
I'd like to note about zorba mentioning MSN's invisible quality score, I think facebook does this as well (doesn't Microsoft manage FB's ads?). I've had ads on FB run great for a while, then suddenly just die with no chance of revival.
 
As for US and CA, i'd recommend targeting only US to start off. Targeting 2 countries could give u inaccurate stats and get yourself overwhelmed. CA might have different online shopping behavior than US. For ex, they might have little or no knowledge at all on Dr. Oz etc...Though there's no way i could confirm that, but being a minority myself give me this idea. If you want to expand your market internationality, do it after you have some experiences and able to make profit with a certain demographic(US in this case). As a marketer, you'd want to put yourself in consumer's shoe so imagine what made those people want to buy Acai or Rez...

PPCBully - I use this : Keyword Tool | Keyword Research and Tracking Tool | Competitive Analysis Tool - cheaper and more data than PPC-Bully(though i haven't tried 2.0 yet)
 
Well, after only half a day running with my new LP and ads, I have two observations:

1.) My new LP seems to be quite good. Before, my LP to offer CTR was only about 20%; so far today the new LP has had a >50% CTR to the offer.

2.) It is amazing the difference Display URL makes; I'm shocked by the impact it had. My new ad campaign is identical in every way to the old one, except for the display URL, and my ad-to-LP CTRs are through the floor. The same adgroups that got 5-10% CTRs before are getting 0-1% now, with the same ad copy & position. I think this domain has potential in content network, but I'm sure as hell not going to use it in search anymore. I've already registered an alternative domain and am switching to it immediately. I can't make sales without any clicks.
 
I really like this thread, I guess I'll contribute a little.

Think of the whole consumer cycle here. Understand their mindset is very important. Let me take acai berry for example
1. Consumer knows nothing about acai berry. No knowledge, whatsoever

2. Consumer learns about acai berry from reading the flog, watching ophra, listen to radio, watch dr. OZ or whatever

3. They read the flog, but didn't convert right away, saw the product on TV, heard it on radio, they want to know learn more about it.

4.This is when search engine comes into place. Sadly, as search engine marketer, we are picking up media buyer's left over, those that didn't convert when reading the flog, they come to search engine to do their research, also means those consumer are HARDER to convert to a certain degree.

5. Look at the media landing page, look at the ACTUAL media that gave the consumers their FIRST IMPRESSION on the product and think "What keyword would I use to research after I read this flog or watch this media"
You learned about the product from Oprah? Oprah acai berry? Omg, acai berry burns calories? Holy crap, acai berry can flat my stomach? anyways, you know the deal.

6. Ok, after you pick your keywords, now time to construct your landing page BASED on those keywords. What's customer's mindset here? They read/learn about the product. They like it, they want to try it, but they aren't sure, uncertain, that's why they are researching. They are looking for ASSURANCE in their research process, so basically as long as your landing page provides ASSURANCE and it CONFIRMS what they see from the media, your conversion can be decent.

Just think about your own mindset when you do research, it is not rocket science.

7. Landing page. Use keyword based dynamic landing page. If I learn about acai berry on oprah and i google search oprah acai berry, click on an ad to your lander, I am expecting to see Oprah. If you don't show me Oprah on your lander and show me rachel ray, you failed and I may not even know who the fk rachel ray is. Same logic applies to every keywords.

Also, another tip, test small sets of keywords first with exact match, once you find a keyword that's making you $, expand the hell out of it.

Let's say that Oprah Acai berry is profitable, expand it to
Oprah berry
Oprah acai juice
Winfrey acai
Winfrey acai juice

and etc.....

Expand the hell out of the profitable keywords, set your base, get a good standing ground before you test more new keywords.

Hope you enjoy my little contribution and btw, one dollar max bid for resveratrol is too low.

If you want to talk more about ppc, feel free to pm me your IM info, I am not much of a coder myself, so I would love to make more coder friends to make my life easier. :)

Disclaimer -
I do not promote acai berry, so I am puling those keywords out of my ass. I have no idea if they are profitable. I am just using it as example.
 
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...As easy as WordPress is, as a programmer I feel constantly hamstrung by the inability to put server-side code (e.g. PHP) in posts and pages. I'm considering trying to get the best of both worlds by cracking open the WordPress codebase and modifying it to let me insert arbitrary code into posts. I can see why it doesn't normally allow it (as a professional security expert, the idea makes me cringe), but for IM it would sure be nice.
Zorba, great thread so far. Keep posting away, and most importantly test, which it seems like you're doing.

Now for your problem: There's a WP plugin that lets you post PHP in posts, it's Exec-PHP and located at WordPress › Exec-PHP WordPress Plugins
 
Awesome thread Zorba!!! Great to see someon willing to share. It sounds like you have a very analytical mind which I've seen be a huge success factor in PPC affiliates and after reading this thread I don't know for sure but I would almost bet money that some tweaks to your lander are going to crack this one open. From what I've seen you shouldn't need a huge content site to get a good QS on MSN. Make it more of a call to action and keep in mind the people that are lookin for this quick fix product. It should be visually appealing and drive to the action but also full of copy that speaks to them and helps with your angle. PM and I'd be more than happy to hook you up with some design help and marketing help (agency background) no strings attached but to see the results posted on the thread. :)
 
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