What facebook and fax machines have in common

Insomniac

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Mar 3, 2007
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A while back I heard an interesting perspective on the fax machine which I feel relates to facebook and it's crazy valuation.

So if you think about the first fax machine being created, it cost around $2K to buy, but it effectively had zero value since having no other machines to send to it had no purpose. The creation and sale of the second ever fax machine effectively increased the value of the first machine. The third, fourth, and so on all did their part to increase the overall value of the fax machine. What is interesting about this is normal market theory dictates a product is worth more the higher the demand it has and the scarcer it is. The invention of the fax machine effectively worked in the opposite direction which makes it an interesting thing to study.

If you look at nearly all of our mass communication methods they have followed a similar trend to the fax machine. The more people have access to it the more value it has to the user. However they have all eventually met a saturation point where the the value of marketing in the medium decreases considerably.

Phones - most people can spot a telemarketer from a mile away and have no patience for them

Fax - people no longer take much interest in an incoming fax, and only use the machines for things like contracts these days

Email - at one point there was little to no spam, and if you got an email it was generally from someone you know and wanted to hear from. Any old school email marketer will tell you of the days when they made insane bank off the smallest of lists

TV - the first ads would have been highly effective, but now people tune out or get netflix

Snail mail - we all have pretty good instincts whether it's worth opening any mail, advertising is obvious, however it wasn't always that way

So how does this relate to facebook? Well it's a huge communication medium, with it's huge market share it's starting to become the next email. Sites are requiring it to sign up just like they used to use email verification. As more people jump on this new medium the value of facebook will increase. Facebook has done what they can to keep messages on the medium from originating from spammy sources, and if they don't keep it up their audience will become desensitized to it just like they are to every other medium out there.

A lot of you can remember when fb flyers was first introduced. We were doubling to quadrupling our spend within minutes with almost no effort put into ad copy. Now the exact same ad copy barely makes a 10th of what it used to and the users are much more aware of the same old offers.

If facebook can keep it's market share up it will be no different than if you had of owned the patent to all fax machines back when they were first introduced. Can they stop themselves from becoming a desensitized medium? If they can, they are worth a shitload of money. If not, they are doomed and it'll be time to jump onto the next medium that comes along.
 


I think you just summed it up. People get immune to these things and they have less and less impact and require more effort as they go on. Also, every tom dick and harry jumps on the bandwagon and ruins it for the legit people. I would hope that facebook and people like that will be wise to trends that develop and pass that knowledge directly on to advertisers via changes they make to their platform. So just invent the next big thing!! Or maybe we have exhausted advertising mediums and the requirement now is to be more creative about how you use them. I mean... what else can you do? You shove something in front of somebodys face enough times and they will get sick of it, right??
 
You forgot to tell me what the new medium is so I can go create a company valued at $50 billion.


In all seriousness I agree with you entirely. There will eventually be a new form of communication that will take over Facebook.
 
One more thing I forgot to add. Facebook did great work getting everyone to promote their medium for them. The whole Connect / Open Graph API shows facebook wants to have website owners continue to promote their medium for them. What you need to think about though is it's becoming increasingly difficult to use facebook as a medium to promote your commercial interests.

Likes now show up towards the bottom of the wall.

Comments are hit and miss where they appear.

Game invites are now in their own little insignificant section.

In exchange for making it harder to communicate over their new medium facebook decided to give us easy access to the users email address. I know I don't speak for everyone, but when this first happened I was over the moon at the prospects it created. However, the more I think about it the more I realize it's just another ploy to get anyone with commercial interests off the facebook communication medium. Facebook is leaving us with an old desensitized medium to work with and keeping their own medium to themselves to exploit.