The short message, for anyone that doesn’t want to take the time to read through this post, is this: Do not, under any circumstances, use TREXHOST for your servers. They are indeed the world’s shittiest web host.
Perhaps I do deserve the giant dick in the ass that this terrible hosting company gave me, because after a pretty involved search for a host, I found them via DP. But, you know how some hot chicks hang out with a group of ugly chicks and look better by comparison? Maybe I was thinking that this also applied to smart people and retards. Just maybe a few smart people were hanging out there and trying to make themselves look even smarter by comparison. Anyways, I digress.
There were problems from the beginning. A couple of my sites had been hacked and phishing pages had been buried pretty deep within them. I know this is a TOS violation, and would have gladly removed them when notified. But instead, they shut the server down. Turned it off, no questions asked, no email sent. Each time the way I found out my server was off from lack of any income. Never did I receive any email. So I had to log in to the “help” desk and submit a ticket, they would give me the domain and page, and I’d remove it immediately.
That pissed me off pretty bad the first few times that happened, and I was ready to find a new host. But we went for a while without having any problems, so I went with it. Then this morning I notice that my sites are down. Again. Fuck. I logged into the “help” desk area of THE WORLD’S WORST WEB HOST and see that there is a recent ticket out there, titled “Server Terminated” and marked as resolved.
WELL FUCK ME SIDEWAYS. It sure would have been nice to be part of the resolution of problems on my own account! Apparently the world’s shittiest host didn’t feel the same way.
Inside the ticket says I’ve been cancelled for nonpayment. What the fuck? Fine, I know the payment is due at the end of the month and that it hadn’t been paid. But I’ve checked my email at least 100 times in the past week, and I’ve logged in to my paypal account a few times over the same period. One would think that if a paypal invoice were indeed generated, that I would have been notified somehow. Again, Shitty Hosting Company didn’t agree.
Ok, my payment was apparently due the 25th. About 5 days before they canceled the server. No problem, I’ll just pay it up, get my shit back online and maybe make a couple bucks. Sounds easy enough, but no. Those fucks decide that since I wasn’t invoiced and didn’t pay the invoice that was never actually generated, that they would REFORMAT MY FUCKING SERVER!
“Happy New Year, and as a token of our appreciation for being a customer of ours and putting up with our ridiculous bullshit, we’ve taken the liberty of shoving this Yule Log in your ass. Sideways. Then we fucked your mom. Twice.”
Great. I guess it’s my fault for not sending them an email reminding them to send me an invoice. Admittedly, I did get sort of busy over the last week or so, and I should have remembered, but fuck. Reformatting after 5 days when they didn’t even send an invoice? At the end of December? It’s not like everyone is bored and has nothing going on.
Thank you TREXHOST for doubling my workload at the beginning of a new year. Fuck You. :boid:
If anyone has any suggestions on a new host that is not ass-rapingly expensive but is good, I’d appreciate a recommendation. I need one fast.
Perhaps I do deserve the giant dick in the ass that this terrible hosting company gave me, because after a pretty involved search for a host, I found them via DP. But, you know how some hot chicks hang out with a group of ugly chicks and look better by comparison? Maybe I was thinking that this also applied to smart people and retards. Just maybe a few smart people were hanging out there and trying to make themselves look even smarter by comparison. Anyways, I digress.
There were problems from the beginning. A couple of my sites had been hacked and phishing pages had been buried pretty deep within them. I know this is a TOS violation, and would have gladly removed them when notified. But instead, they shut the server down. Turned it off, no questions asked, no email sent. Each time the way I found out my server was off from lack of any income. Never did I receive any email. So I had to log in to the “help” desk and submit a ticket, they would give me the domain and page, and I’d remove it immediately.
That pissed me off pretty bad the first few times that happened, and I was ready to find a new host. But we went for a while without having any problems, so I went with it. Then this morning I notice that my sites are down. Again. Fuck. I logged into the “help” desk area of THE WORLD’S WORST WEB HOST and see that there is a recent ticket out there, titled “Server Terminated” and marked as resolved.
WELL FUCK ME SIDEWAYS. It sure would have been nice to be part of the resolution of problems on my own account! Apparently the world’s shittiest host didn’t feel the same way.
Inside the ticket says I’ve been cancelled for nonpayment. What the fuck? Fine, I know the payment is due at the end of the month and that it hadn’t been paid. But I’ve checked my email at least 100 times in the past week, and I’ve logged in to my paypal account a few times over the same period. One would think that if a paypal invoice were indeed generated, that I would have been notified somehow. Again, Shitty Hosting Company didn’t agree.
Ok, my payment was apparently due the 25th. About 5 days before they canceled the server. No problem, I’ll just pay it up, get my shit back online and maybe make a couple bucks. Sounds easy enough, but no. Those fucks decide that since I wasn’t invoiced and didn’t pay the invoice that was never actually generated, that they would REFORMAT MY FUCKING SERVER!
“Happy New Year, and as a token of our appreciation for being a customer of ours and putting up with our ridiculous bullshit, we’ve taken the liberty of shoving this Yule Log in your ass. Sideways. Then we fucked your mom. Twice.”
Great. I guess it’s my fault for not sending them an email reminding them to send me an invoice. Admittedly, I did get sort of busy over the last week or so, and I should have remembered, but fuck. Reformatting after 5 days when they didn’t even send an invoice? At the end of December? It’s not like everyone is bored and has nothing going on.
Thank you TREXHOST for doubling my workload at the beginning of a new year. Fuck You. :boid:
If anyone has any suggestions on a new host that is not ass-rapingly expensive but is good, I’d appreciate a recommendation. I need one fast.