Would you pay for a VPS without root access?

Would you pay for a VPS WITHOUT root?

  • Total voters
    143
Subigo, your reasoning for not offering root access is due to cost of support tickets - however if you didn't offer root then you would likely see alot of tickets requesting changes/additions for those who could normally work out how to do it themselves, it could be pricier.. (taking into account when your not giving root then your limiting your market, apparently)

I agree with whoever suggested it being off by default but being able to enable it manually, that way it would filter out some of those prone to fucking their server up.
 


CitizenSmif said:
Subigo, your reasoning for not offering root access is due to cost of support tickets - however if you didn't offer root then you would likely see alot of tickets requesting changes/additions for those who could normally work out how to do it themselves, it could be pricier.. (taking into account when your not giving root then your limiting your market, apparently)

I agree with whoever suggested it being off by default but being able to enable it manually, that way it would filter out some of those prone to fucking their server up.
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We started offering VPS plans on Saturday and we are giving root access by default. So far there has been a third option that I never considered... most people haven't even logged in to root/ssh at all. Not even once. They just go straight to the user control panel / ftp. Kind of odd really. I'm interested to see how long this trend continues.
 
subigo said:
We started offering VPS plans on Saturday and we are giving root access by default. So far there has been a third option that I never considered... most people haven't even logged in to root/ssh at all. Not even once. They just go straight to the user control panel / ftp. Kind of odd really. I'm interested to see how long this trend continues.
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In this thread you seemed like you were leaning towards no root access. In your actual VPS sales thread, while you did say that that root access was part of your VPS package, I think maybe you should have brought more attention to it. So my point here is that maybe the people (like me) that have signed on first to your VPS package is the market group that never had any interest in the root access in the first place. Once more people realize that your offering it, they might be the ones that go into the root/ssh.
 
Does Direct Admin have a feature like Easy Apache? If users are able to install necessary rpms easily then that might make a difference. For example, is Curl installed by default?
 
turbolapp said:
In this thread you seemed like you were leaning towards no root access. In your actual VPS sales thread, while you did say that that root access was part of your VPS package, I think maybe you should have brought more attention to it. So my point here is that maybe the people (like me) that have signed on first to your VPS package is the market group that never had any interest in the root access in the first place. Once more people realize that your offering it, they might be the ones that go into the root/ssh.
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You're 100% right. I just went through all of our sales tickets for the last five days and there were six tickets from people specifically asking if they could get root access if they ordered. I thought more people would have noticed it under the "VPS Features" section here, because I put it at the top of the list. I guess I need to do a better job of letting people know it's available.

Jizzlobber said:
Does Direct Admin have a feature like Easy Apache? If users are able to install necessary rpms easily then that might make a difference. For example, is Curl installed by default?
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It has Custombuild and it's wonderful.
 
Nope I would not why I would? without root access it is no point to have a VPS. You can well use a unlimited domains shared hosting... much cheaper...
 
proson said:
Nope I would not why I would? without root access it is no point to have a VPS. You can well use a unlimited domains shared hosting... much cheaper...
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This thread is old, but since creating it we started selling VPS plans. We DO offer root access, but I can tell you right now less than 50% of the people who sign up ever log in as root. So it might be important to you, but a lot of people don't care at all.

/yes I was surprised too
 
subigo said:
This thread is old, but since creating it we started selling VPS plans. We DO offer root access, but I can tell you right now less than 50% of the people who sign up ever log in as root. So it might be important to you, but a lot of people don't care at all.

/yes I was surprised too
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It truly depends upon what they are wanting the VPS for. Since root access is pretty much a standard in the hosting industry, I can see why many people actually want it there when they purchase a VPS plan. After all, it's in our heads that a VPS is a step closer to having a dedicated server and root access is part of that upgrade persay. Whether or not someone actually uses root access, it's a matter of providing them with that comfort zone of having it when they need it.
 
Ya I know it's an old thread but I wanted to add.

This is sort of like a perception / reality thing. If you say it is a good thing NOT to have to do root stuff yourself and that you guys handle it it can be a positive.

On one of the hosts I am on now I moved from a semi-dedicated with full root but an empty VPS I had to setup. I moved to a package they call "Luxury Cluster VPS 1" or something like that.

It has support included and they do the root things for me. They charge 3 times as much per month for that service usually. Although they moved me for free, and charge me the same amount per month. I am not a Linux admin so I despise Putty and root shit.

But they call it "Luxury" and they charge for it. And those people cannot break the servers. I just logged into my support there and I have submitted about 2 tickets a year. And most of those were server problems not caused by me. So people like that may be easy to deal with.
 
In my opinion... if you don't have root access then what's the point? You're severely limited as to what you can do, to the point where it's not even worth it. Sure, depends on what you want to do, but in my experience, the only things I do that don't require root access is webhosting. But in that case, you might as well just go with regular webhosting and save the trouble of managing a server.
 
The poll question seems silly. Why would you pay for a VPS without root access? That makes no sense. You are paying for a carved out portion of the server for "your" own use. Why in the world would they "not" give you root?

Cyp
 
I am a linux padwan. So if i can use a ticketing system to request the few small changes that would require root access and the price was right, I'd definitely go for it.
 
micker said:
w/out root its not a vps. It's just a jailed shared hosting account.
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I disagree. Sure, root is very important but overall, VPS is relative to shared physical resources. How much RAM, how much CPU, how much Hard drive.

Root is relative to privileges on the operating system. So lets not confuse hardware and software. Overall, It really depends why you need the VPS. Even without root, you can still have admin privileges.

If its for a proxy, you dont need root. You need bandwith.

If its for running Vmware, you need both hardware power and operating system power.

If its for apache or running a webserver, webscripts, etc., you dont need root (even though us linux geeks love having it)

So first state what you need the VPS for and then ask if you need root!

Cheers,
SharePro
 
SharePro said:
I disagree. Sure, root is very important but overall, VPS is relative to shared physical resources. How much RAM, how much CPU, how much Hard drive.

Root is relative to privileges on the operating system. So lets not confuse hardware and software. Overall, It really depends why you need the VPS. Even without root, you can still have admin privileges.

If its for a proxy, you dont need root. You need bandwith.

If its for running Vmware, you need both hardware power and operating system power.

If its for apache or running a webserver, webscripts, etc., you dont need root (even though us linux geeks love having it)

So first state what you need the VPS for and then ask if you need root!

Cheers,
SharePro
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This is a controversal subject, some expect root automatically when buying a VPS. To them, that's part of why they want a VPS over shared.
 
I personally would never pay for a VPS if I didn't receive root access. That's like paying for something and not receiving it.

You can't do much on a VPS without root access, so I would stay away from any company that doesn't offer root access. There's better deals online if you just search for it.
 
I've found when things go wrong on a VPS root access is essential for troubleshooting and then fixing the server
 
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