i have 3 campaign online (running for several months) and around 30 or more campaigns offline, they say nothing about keywords, what landing page, what campaign, what ads are in trouble, my online campaign look good, good QS.
so what can i do?
i have to delete my offline campaign because maybe there is a campaign with trouble??
any advice is appreciate.
Let Google identify the problem ads for you...
Go to their support page -
https://adwords.google.com/support/aw/bin/request.py?display=categories
Follow this path (or any path really) -
Campaigns and Ads -> How To Edit, Create or Delete Items -> How do I copy or move ads, keywords or placements?
At the bottom of that page, you will see an 'email AdWords support' link...that's a pain, emailing is a last resort.
What you'll want to watch for is a CHAT link. They are making it harder to chat w/ them and it's annoying as hell, but they are very fast at fixing/helping/etc when you can catch them by chat.
Just watch for a link that says 'chat with support' under or near the 'email adwords support' link, click it and start chatting w/ them about your account!
Sometimes, it feels like they try to bury their chat support under the 'email adwords support' link so click that and see if they are available from that page too.
They used to have a yellow box that said 'chat w/ an adwords specialist' on the side of the page after you clicked 'help' from the regular AdWords UI but I haven't seen that in ages!
If you can't wait to chat w/ them, download adwords editor - open your account - archive your account (Export Backup) - then click the ads tab - sort by status - highlight all paused ads - type in a new display & destination url - then post your changes...
Hope that helps!