I invite whoever started the rumor that VW makes quality vehicles to meet me in the parking lot for a one-on-one "truth adjustment session." Say what you will about American cars but I bought a 98 Ford Explorer in 03 for $5k as a "Lowe's trip" and all-around "dog limo" to keep the dog hair in the better vehicles at a minimum and I haven't had to do half of the crap to that truck as I've had to do to that goddamn Jetta.
I completely agree with your statement. I bought a brand new 01 VW Golf (in 2000), and about a couple months just before the 5 year warranty expired, my engine started losing oil. I kept having to replinish the oil as the light kept coming on, about 1 litre every 2 fill ups. What was odd was that there was no oil patch in my garage, so the oil was obviously going somewhere.
So by the time I found that there was something wrong (I had to top up the oil about 2-3 times before I really determined something was wrong), the warranty period expired. When I took it in, I was told that the engine needed a complete rebuild. The explanation I received was that the oil was leaking INSIDE the engine. I also asked for the error code on their computer which is their diagnostic code so I could do further research on the problem.
I then went home and googled the code. What I found out was what really pissed me off. This was a common problem with VW Golfs from 2000-2003, where the piston seals were installed BACKWARDS, hence the leaking problem. In laymans terms, it was THEIR FUCKUP. So I called VW again and explained what my knowledge of the code was, and they gave me the whole "your 5 year warranty is up, too fucking bad". I was so fuckin pissed; I could handle if it was my fault or it was my normal wear and tear driving that caused this problem, but it was clearly their problem right from the start. And the way they don't disclose this information, they keep it hidden and will only disclose it when people bring in their Golfs that are having problems is what really irks me about VW. So basically, VW is "hoping" that your car will make it past the 5 year period, and then they're off the hook.
If I had the web knowledge that I have now, I would have setup my own VW sucks website and SEO'd the shit out of it, but I didn't have fuck all to work with. I sent a letter to the president of VW Canada explaining my situation, and all I got was a phone call back saying "too bad, so sad".
So basically I got rid of that piece of shit and will never touch VW or Audi again. Fuck VW.