I have like 5-10 people on my ecommerce site all day long. Then, the end of the day numbers come in and it's like 170 people total. WTF?
R3ply, what's dumb about me saying that GA's realtime analytics seem problematic. I didn't say I don't use another analytics program. What I said was, I don't like GA's realtime analytics. It titillates me all day, makes me think that I'm going to have like thousands of dollars to stuff in my pockets. Then, I make like $200.
Also... you're dumb.
This thread is dumb.
Just use another analytics program if you don't believe it.
If you have cpanel, just look at some of the stat programs that are in cpanel and compare the numbers.
R3ply, what's dumb about me saying that GA's realtime analytics seem problematic. I didn't say I don't use another analytics program. What I said was, I don't like GA's realtime analytics. It titillates me all day, makes me think that I'm going to have like thousands of dollars to stuff in my pockets. Then, I make like $200.
Also... you're dumb.
I like it. Sometimes before a scheduled traffic event I'll blow up the real time overview on the bigscreen and sit back with a beer.
It makes me feel important.
all realtime analytics are a waste of time, it's all vanity metrics anyways. Who cares how many people are on your site at once? The only thing that matters is how many are converting and what about those converting customers can you pursue and push more in that direction in the future.
Live chat is a good solution, talk to everyone.
I agree with this for most situations. However, whenever you're launching something new, real-time is needed to make certain it's going to plan. Especially when you're watching a new funnel.
Only in very select situations is live chat a desired solution. For instance, you notice that someone's abandoned their cart and is sitting on your site for a few minutes, and is not currently active browsing something else.
In this instance, you might have your script pop up a chat and ask if they have found everything they needed.
However, this is hardly the norm and live chat popup requests plague many websites and only annoy customers further so that they don't often take it when there is a legitimate reason to offer one.