Guess I Shouldn't Run My PPC Traffic On Zensix

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What's funny here is idiots complaining about downtime when no one here should be hosting any site of value with him in the first place.

I mean what a clever move... start a hosting company and give everyone on WF dirt cheap, next to nothing packages and copy all the suckers traffic sources, keywords, and ideas when their sites start to hop.

And don't give me any of this BS that he's a nice guy and would never do that.
 


How many uniques is 3k worth of traffic...

I have had over 12k uniques a day on Hostgator shared servers based on WP, and never had an issue....

I would personally be PISSED.
 
Here's what happened.

I get 4 tickets within 5 minutes from people on the same server saying, "I'm getting errors". I take a look and acemenace has a site with over 120 apache connections at the moment. Our TOS clearly state the limit is 30. It's also stated here: ZenSix Hosting :: The ZenSix Good Neighbor Policy

I suspended the site and everyone was happy again. Except of course, acemenace. It wasn't even his whole account, just the one site.

What am I supposed to do? Just tell the other clients on the server, "Hey, sorry, acemenace makes $3k a day with this site, I'm gonna have to give him a few hours to take care of it..." No. It doesn't matter if you make $3,000 a day or $3 a day... If your site creates problems for the other people on the server I take action. Besides, it's not like I have a magic list that tells me how much money you make with your sites.

There are plenty of other people on the server that have a lot more traffic than what he was doing at the moment. But there are a lot more factors involved... How fast were his hits coming in? How many files/etc did each visitor have to request from the server? Blah blah blah...

Anyway. The point is, and I have said it a billion times, if you are making hundreds or thousands of dollars a month from your site, don't host it on a shared server. Period. It's fucking retarded.

What's funny here is idiots complaining about downtime when no one here should be hosting any site of value with him in the first place.

I mean what a clever move... start a hosting company and give everyone on WF dirt cheap, next to nothing packages and copy all the suckers traffic sources, keywords, and ideas when their sites start to hop.

And don't give me any of this BS that he's a nice guy and would never do that.

I totally agree. Why the hell are people putting sites that make thousands of dollars on shared servers anyway? If they were all as paranoid as you, this wouldn't even be an issue. If your site is that valuable, treat it like gold and lock it up tight. I'm trying to market to the beginners on WF, not the professional marketers who I would think would know better.

But come on... I'm not going to risk jail time over someone's diet blog. I abide by our privacy policy just like I expect our clients to abide by our TOS.
 
I should also mention that he never responded to the suspension ticket. I didn't even know he was so pissed off until I saw it on Twitter like 17 hours later.

If he would have responded and said something like, "I've cut back on the amount of files on the page and cut back on the traffic a bit," I would have re-enabled the subdomain without a problem.
 
Yup the lesson again is that if you are doing PPC you can afford < $200 a month for a server.

Get one.

Unless you have one and aren't using it, then probably keep not using it cause that makes sense.
 
Pingdom is definitely a great monitor, but be prepared for some false reports. We use Nagios to monitor load/cpu/service status, etc and pingdom as a remote uptime check.
 
Honestly acemenace, you are the fool in all this, so not quite sure why the fuck you start a thread about it - like your the victim or some shit. Get real.
 
Just wondering Subigo, but 120 apache connections in what timespan? A second? Aren't you running 8 cores with 8 GB RAM? What was the amount of connections to MySQL at a time?

Also not taking sides but I've never in my life seen 120 apache connections per second buckle anything over like 6 GHz with 2 GB RAM (assuming on MySQL, hence I asked).
 
I guess you're trying you luck on the shared hosting huh.. well I believe anyone will try their best to squeeze the cost and maximizing the profit.. now what?
 
Just wondering Subigo, but 120 apache connections in what timespan? A second? Aren't you running 8 cores with 8 GB RAM? What was the amount of connections to MySQL at a time?

Also not taking sides but I've never in my life seen 120 apache connections per second buckle anything over like 6 GHz with 2 GB RAM (assuming on MySQL, hence I asked).


Nope. it was images from my flog! No mysql.

And Subigo - if you are advertising your services on WF - most here do high volume, and are probably under the impression that your server wont be a little pussy. Next stop, DP for your hosting promos. I had pretty much called a truce and was over it, until your retarded post here.
 
What am I supposed to do? ... If your site creates problems for the other people on the server I take action.

It's the lack of planning on your part that's bothersome.

It amazes me how hosting companies deal with clients that push the limits and refuse to take responsibility for their actions. I get the T&C argument, and you're technically right, it's not your problem. However, with a little bit of money & a good plan you can come out as the greatest hosting provider ever. No shit!


  1. Get 1 spare server or even a cheap vps elsewhere
  2. When someone pushes the limits (http connections, mysql, etc) you move the domain temporarily to your backup server by copying files redirecting the dns.
  3. You contact the user and tell them they shat on your t&c and will get booted in XX hours if they don't fix it.

This helps your other clients out immediately as it frees up your server's resources. This also keeps the the plantiff's site up (temporarily) while they make other arrangements. Everyone wins here and it will only cost you a few brain cells and a couple of bucks.

It would have changed this thread from urine to wine.

And Subigo - if you are advertising your services on WF - most here do high volume, and are probably under the impression that your server wont be a little pussy.

I totally disagree. I knew what I was getting into with subigo's shared plans ... as did most others. I too didn't read the t&c, but I do practice common sense daily.

Any site that pulls in over $100/daily or gets over 5k UV daily should never be on a shared server. period.

I don't use his servers for important projects and I've been very happy with the service he provided. Perhaps my expectations were a bit lower than yours.









I agree with the concensus here, both parties are not thinking straight.

As a zensix customer, I would really like to see a backup plan in place since WF is mainly a PPC forum and this won't be the last time subigo is in this position.
 
Nope. it was images from my flog! No mysql.

And Subigo - if you are advertising your services on WF - most here do high volume, and are probably under the impression that your server wont be a little pussy. Next stop, DP for your hosting promos. I had pretty much called a truce and was over it, until your retarded post here.

I'm not sure how/why you seemed to have that impression about his service. It's shared hosting, look at what you get for what you pay. It's defiantly not made to stand up to any high volume.

You have a dedi, and a lesson learned. However you shouldn't be slagging subigo for your ignorance. Get over it.
 
I don't really feel like writing a book, but I'll answer a few quick questions...

@Bofu2U - Yes, in one second. 120 connections isn't the max by far, but when you have 100 other clients all using between 1-25 connections as well it gets high fast. I've already had the max connections bumped as high as think it should be... It wasn't causing too much of a high load (it was still overloaded though), but it was causing other clients to get apache connection errors.

@erect - Maybe you're right, but the honest the simple answer is we don't have the man power to do that right now. It's me, Chirs, some DimeNOC admins and Scott from Powermonster. For less than $2/month it's not really a top priority.

@everyone - I could be wrong... but I seriously doubt there are any more than 10 people doing any hardcore PPC to sites on our servers.

Anyway, here's the deal (which I have said before)... If your site causes issues for other users, we do something about it. If you respond to the ticket alerting you of the action we've taken and say you've fixed the issue, we reverse the action and monitor your site for 24 hours to make sure you really fixed the problem... If you decide to ignore the ticket alerting you and post a thread on WF instead, more power to you, but it doesn't change a thing.
 
Oh... and if any current ZenSix customers would like to post what the most files served in a single day is from one of their sites has been, I can almost guarantee it won't be close to 80,000...

I'm just going to say one last thing. His site should have been on a dedicated server for a long time now... and looking at the logs he was definitely over the the 30 connection limit for days (weeks even). It just so happened that other people on the server had some traffic coming in at the same time and we started looking for the resource hog.
 
I have to side with subigo/ZenSix on this one...no way someone should be running that much traffic to shared hosting.
 
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