Hostgator screw up YET AGAIN

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Webferret

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Jun 18, 2007
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It's never ending.

An acquaintance of mine (I would say 'friend', except I can't bring myself to use that word for anyone so incredibly stoopid) decided to use the sucky Hostgator for a site, despite my warnings. And yes, they fucked him over. Guess how.

Was it:-

1. Hostgator downtime and general server unreliability?

2. Hostgator stealing his affiliate commissions?

3. Hostgator sites being automatically downgraded by Google?

4. Hostgator abusing his credit card and over charging him

5. Hostgator support don't speaka-da-eeengleeesh

6. Hostgator randomly changing thisngs about his php installation without warning, causing his site to fall over?

7. All of the above

8. None of the above

9. Something worse.



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yep, 9. something worse. He spent some serious resources creating a *really* useful dataset, that he intended to sell via a membership site. Despite keeping it top secret, and being VERY careful, he was ... how shall I say... 'surprised' to find his dataset being offered for sale on a forum by some Indian. For a lousy couple hundred bucks, to add insult to injury.

He checked his logs, ftp etc, and nope, no leaks there. So he posed as a potential customer, and asked for proof the data was genuine / useful. The turbanhead replied that he had 'got it from a relative who works on the servers at hostgator, and he could get you anything you like from any site they host, member databases, code, cc numbers etc'.

Acquaintance complains to hostgator immediatley. Their response? Can his account and delete his site.

Nice.


And he doesn't have enough coin to sue them. Can't say he wasn't warned!

don't upload or leave anything valuable on any Hostgator server, unless you want to see it offered for sale on warez forums fast
 


addendum - he IS going to sue them (which is a shame for a number of reasons - not the least of which is that he won't give me permission to post the emails he's built up).

IMHO - he has NO chance. They can afford good lawyers.
 
what the fuck do people expect... it's HOSTGATOR. I still don't understand why people endorse them.
 
I don't know what are you thinking guys, but my hostgator website is still climbing the SERPs !

Overcharge at hostgator ? Do ... it's not an overcharge it's a pre-authorization ... they sent me back the money in one month

Their support team speak english !

My website's uptime : 99,75%

And yes my website has cracked one day, and I contact'em and resolved in 1 hour !

With the affiliate thing i don't know ... because I don't promote HostGator !

It's only for hosting !

I've tried 8 hosting companies untill know, and hostgator it's in the first 3 of my list !

Thanks ;) ----- and FUCK NO I'm not working for HostGator

IT'S MY OPINION
 
SEO_Mike - I thought you were a fan of HG? Granted, I've been away for a few months... or do you just like ranking WF? :D
 
wow that is some seriously sketchy shit.

get a vps or dedi from a more reputable company if youre dealin with that kind of data.
 
Wow, good call. I've been using them for my dev site for about a year, I'll be careful not to put any sensitive shit on there. However, I would say that other than that there have been no problems, no downtime to speak of...
 
sort of begs the question - if you DO have sensitive data - is a VPS good enough? Surely the little Bengalese dude with a key to the basement can trot down and have a snoot around any folder on any 'puter he likes... so yeah, probably not an exclusive Hostgator issue... Maybe the answer is to put the data on one box with one hosting co, and remotely access them from the other hosting co. that way, you need TWO crooked hosting cos in order to lose it all.

other poster - he was warned fair and square about Hostgator, chose not to listen because he thought they were cheap. In fact, they now seem to be a bit 'middling' pricewise.
 
That is pretty fucked up. Whether or not this story is true, I should probably find time to move my remaining HG sites to another host.
 
Sounds like Hostgator is fucking people over to me.
I've heard so many damn stories about Hostgator Hosting it doesn't even surprise me that they are doing this shit to people.
So use a Hostgator promo code , pay $0.01 for your first month of hosting.... Then let them take all your shit...
Sounds kinda funny your paying them a penny to let them rip you off
 
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