Anybody been told this before? Obviously not the not allowing multiple accounts part, but the limit on the number of ads we can have in our account?
NEW Facebook Ads
- Thread starter Jon
- Start date
Fuck no. Facebook is still reporting 20% more clicks than I actually get.
This is bullshit. If I were at least getting bot traffic or something that would be one thing, but right now Facebook is simply stealing 20% of clicks that I paid for, which adds up to thousands of dollars. Someone should threaten legal action, this is straight up fraud on Facebook's part.
i tried and it didnt work. lame. at least i learned about force refreshing.
no but I have two accounts that I can't access because over the last year I've created a shit ton of ads (have since been deleted) and there is a bug that has them all jacked up.
They had me create new accounts because they don't know when/if it will ever be fixed.
New intern IP?
git-707c72e47.sandcastle.facebook.com is showing up as the referrer for my new ads
git-707c72e47.sandcastle.facebook.com is showing up as the referrer for my new ads
Yesterday I was getting 1.20-1.30 eCPC for one group of ads. It slowly decreased throughout the night until it went back to normal. It took 12+ hours for ad approval (normally under 2 hours) and every single ad was denied (they 'reviewed' 4 ads and all 50 I made were canned - these were spread in 6 different campaigns and were in 3 different niches, all FB legal)
To answer your question, not for a few days
It's happened to me before. I sent in screenshots to my rep & eventually they got it fixed.
How are all you guys managing your profitability. I got 100's of campaigns, over multiple accounts, with multiple prosper installs.
You guys just manually entering in your avg cpc per campaign into Prosper? What about if you have different ads bidding different amounts in the same campaign?
This is becoming a nightmare and I havnt really even scaled yet.
You guys just manually entering in your avg cpc per campaign into Prosper? What about if you have different ads bidding different amounts in the same campaign?
This is becoming a nightmare and I havnt really even scaled yet.
re. over reporting / attack of the bots - i sent jeff an email complaining about it and he's asked for "identifying proof" (web logs, etc). I've sent it over - but has anyone else done this, will the credit our accounts? do they give a flying doodle?
^^ Ask FB for "identifying proof" for what they charged, they claim they delivered x clicks lets see there logs to justify the charges.
No FB is not going to give a penny back through all this without a class action suit would be my guess. I've sent them undeniable proof and they just try to claim I must be an idiot or a liar.
No FB is not going to give a penny back through all this without a class action suit would be my guess. I've sent them undeniable proof and they just try to claim I must be an idiot or a liar.
I was asked to send in my logs so I spent over an hour compiling logs over the time period in question, and they replied with their fucking scripted bullshit. I was sooo fucking pissed, since I took the time to do that and they churn out a 2 second response.
Fuck FB
Fuck FB
I've been asked to do this too. According to a representative talking to my business partner, lots of people are bitching but nobody is sending in logs. I refuse to believe that since I had already sent in logs.
So to all the people who haven't yet:
SEND IN YOUR LOGS
I sent in partial ones already. its going to take me several hours to put together mine fully as well, if i get a scripted response like that I might go nuts.