Your scheduling with 3-4 days should be revised as I wait about 14 days now for 3 lenses....
I'm still waiting for a lens. Followed up last week and was told "2 more days".
Still waiting. Not impressed so far. You better get this sorted out pronto Lalit.
hi
been waiting for a long time to finish the order. could you please update the status of my project.
Thanks
I'm still waiting for a lens. Followed up last week and was told "2 more days".
Still waiting. Not impressed so far. You better get this sorted out pronto Lalit.
Ok, got the Lens. Quality is fine, definitely worth $12 bucks, even if some of the article doesn't entirely make sense.
However the delivery was 2 weeks late, and I had to chase twice, which pissed me off.
Lalit - your Lenses are fine, but you really need to work on customer service. If you're going to be late, you need to tell your clients WITHOUT them having to chase you, and then give them an accurate revised delivery date. Otherwise they'll start thinking you're gonna flake on them.
Also, if you're more than a few days late, it's probably a good idea to do something to make it up to them (like offer them a discount off a future order) - that way you'll turn a delay into a happy customer.
Bottom line - the lenses are definitely worth it, but be prepared to wait a week or two.
Hello amateursurgeon
Certainly we will give you discount whenever you will place your next order.
Yes November and December month was bit busy not because of work load but because of marriages in our family.
jumpinjack placed the order on 20th December and we deliver him on 23rd December.
But we do accept that yes in your and other 2 respected clients we were delayed.
But we also assure that in near future you wont see any kind of delay from our mentioned turnaround time to you.
Regards ...
- Lalit
(We are always here to serve)
Hi Lalit,
Delays and problems will always happen from time to time - that's just a fact of life. What I'm getting at here is the importance of communication, and it's something a lot of service providers miss out on.
If you're going to be late, it's vital that you let people know before they come chasing. Most people are understanding if you keep them updated. It's only when they are left hanging they get upset.
(In my experience your ability to handle problems and setbacks with a customer is more important than not having problems in the first place. )
AS
^ Great to see you taking on constructive criticism with such grace and aplomb.
Anyhow I got my lens within a few days and it was social bookmarked a day later.
Nice looking lens. Great job. Fast work. Thanks.
I used the service and it was done pretty well. On a scale of 1-10 i will give these guys an 8. My only issue was the actual content..as in the wording but that took me 5 minutes to clean up a bit. But overall, it was done very good and I have used them for more lenses and will continue to use them
Do you still offer this service?
Thanks
What's the status on my order?