So I’ve been using a Roku 4 for a while and recently the remote has started randomly disconnecting. Re-pairing it works for a few hours, then it just stops responding again. Replaced the batteries, updated firmware, did all the usual stuff — no luck. What’s even worse is trying to get actual help.
The Roku support site is all AI chat and no real people. After a lot of digging, I found this Roku customer service directory that finally got me connected to someone who could actually help:
https://getmehuman.com/roku-customer-service/
Turns out it was a hardware issue and they’re sending me a replacement. Just figured I’d drop the link here in case anyone else is going through the same nightmare. Has Roku support been this difficult for others lately?
The Roku support site is all AI chat and no real people. After a lot of digging, I found this Roku customer service directory that finally got me connected to someone who could actually help:
https://getmehuman.com/roku-customer-service/Turns out it was a hardware issue and they’re sending me a replacement. Just figured I’d drop the link here in case anyone else is going through the same nightmare. Has Roku support been this difficult for others lately?