What could have caused this?

Status
Not open for further replies.
What affiliate network was this with, and where did you do the media buy? I actually started testing a media buy the other day for the EasyWeightLossTea offer (long-sales page, direct) - I paused it at the moment to create another LP (I saw 0 sales after 200 clicks in my initial test to establish CTR), but I might want to reconsider the offer after this...
 


narsticle said:
OP: you have to stay more on top of your campaigns. You spent 15k and got 13 leads. How did you not notice after the first 5k you spent that you were hemorrhaging money and pause the campaign? I would imagine you login to your affiliate account every so often?
Click to expand...

I got 584 leads. 99% of the time i go off my own tracking and i trakced 584 leads, and so did the media buy network. This is the way i've always done it and never had any problems until now. I logged into my affiliate network account after a few days and then i noticed that it wasnt tracking correctly. I have to run the campaign for a minimum of 7 days anyway due to the out clause so i couldnt of just stopped and asked for a refund, even though i tried. Also, i did pause the camapgin during the middle to see if i could figure out the problem but no luck. Since i had to run for 7 days anyway, i just said forget it and just let the whole campaign run and then try to get a credit, because i know these leads were valid, and i thought if i provide proof which i did that i could just get a credit.
 
SCM419 said:
I got 584 leads. 99% of the time i go off my own tracking and i trakced 584 leads, and so did the media buy network. This is the way i've always done it and never had any problems until now. I logged into my affiliate network account after a few days and then i noticed that it wasnt tracking correctly. I have to run the campaign for a minimum of 7 days anyway due to the out clause so i couldnt of just stopped and asked for a refund, even though i tried. Also, i did pause the camapgin during the middle to see if i could figure out the problem but no luck. Since i had to run for 7 days anyway, i just said forget it and just let the whole campaign run and then try to get a credit, because i know these leads were valid, and i thought if i provide proof which i did that i could just get a credit.
Click to expand...

Have you had any progress on the issue since yesterday? Since there are 3 options to this:

1) Your media buy network generated wrong numbers. Which is the unlikely choice.
2) The 123 Network placed a 30 day cookie on the visitors, but for their own personal gain, and not crediting you.
3) Wu-Yi has a 0 Day cookie.
 
Hopefully ill find somthing out today

1) i highly dought this, ive used them with many other offers and there numbers have been right on.

2). i dont think this is the case, they are a reputtable network.

3). wu-yi supposedly has a 30 day cookie they say.
 
ok so they still say those leads did not come from me which is bs, and im not getting a credit...
 
im trying, i cannot get a clear answer/explanation for anything they are clamining. They just say the leads did not come from me. they wont provide any information as to how they know this, and i dought there even looking into it, they just dont feel like paying.
 
can someone confirm this .

If i had a tracking pixel placed on the easy weight loss tea offer at the affiliate network, that pixel would only fire when a lead was made via my id/link, correct?

So if someone clicked my link, then went back later and converted via another affiliates link, my pixel would not fire.

So since my pixel fired 584 times, then those conversions had to of happened via my link/id right?
 
It amazes me to hear that networks are still trying to screw around with their affiliates. With the amount of networks out there, I'd imagine all of them would want to keep the affiliates from going to other networks yet there are still these issues. Lets be as vocal as possible about network problems.
 
That's bullshit, you should get credit since you have all the Ips/info for the sales that wu-yi said they even confirmed. Your network is fucking you over because of their problem.

And trust me it's definitely your network that's fucking up with their tracking because when I stopped my wu-yi campaign I got a bunch of sales for days/weeks after from just cookies.
 
Ok I don't know what network you're running with but from my experience I can say that wu yi was always willing to supply bonus leads when there were issues and work with the network I run my traffic through.

Maybe your network has no leverage and maybe those leads did in fact go through other affiliates. Not sure if you mentioned this but did you run direct or through an LP?

Also, how many clicks was this off of?? You never mentioned this in the post, I'd be interested to see what the conversion rate you got was and how it looks at the 580 lead level.

What was your target audience/demographics?

Tell me whether you used an LP or not, the demographics (don't get specific just say what kind of people use the site, older females, males, etc?) and how many clicks (NOT view/click leads) you generated and I can give you a rough idea of whether it is way off or not based on the conversion rate.
 
The total clicks was 13,530 clicks, and 584 leads, that works out to a 4.31% conversion rate. The ads were displayed to females ages 20+ interested in health, fitness, exercising, etc..

I was direct linking right to the offer.

The network should have leverage considering that they are wu-yi's number 1 partner. That should tell you right there that they should have leverage. I've talked to wu-yi myself and at first they seemed helpful but as soon as i confronted them with the Ip's and they found out that the ip's matched sales, its as if they dont care anymore.

I know i should get a credit, because i did nothing wrong and i know those leads were from me.

Also, another thing that is very strange is, when i talked to wu-yi they told me that the ip's that i gave them did match up with sales in there database however the leads werent from me, so they say.

Then my aff manager called wu-yi and they told my aff manager that the ip's WERE NOT matched up with sales in there database. So now they told each of us two different things, and there story is not straight. very strange
 
That puts things a bit more into perspective. While I think 4.3% direct linking is high (but definitely not ruling it out), I would expect nothing lower than 1% on that amount of traffic that seems to be fairly targeted. And if it helps for comparison I recently made a media buy on what seems to me less targeted traffic than yours and came out with a 1.77% conversion rate direct linking on about half of your traffic.

This is perplexing because I think I know which network you are referring to and they are definitely not a network that would try to screw you and ruin their reputation here. The other thing is, let's just say for a second that wu-yi stole your leads, why in the world would they even admit to the IPs you provided them matching with sales? And then deny it to the affiliate network?? If that were the case they would at least get their story straight no?

Just for the record though I have never had issues with them that did not get resolved.

Have you tried pushing for a fraction of the leads at least? Like 100 or something along those lines?

The most (crazy) but logical explanation is that all those leads came through different affiliates though I'm really not sure if your tracking pixel would fire then? IF it would is there a possibility of someone jacking your affiliate id? Did you redirect the link through your own domain/server and confirmed it was OK and not tampered with?

I'm really stumped, hope you get to the bottom of this though.
 
Ya man i have no idea, the link was working fine because all of my clicks were getting tracked, and the click leads were getting tracked, just the cookie leads were not. I asked for just a fraction of the leads but they just blow it off like usual and dont listen. And since there story isnt straight that makes it even weirder, i dont even think they really looked into it because they told me and the network 2 different things.

And this network does have a good rep which is why i didint straight out say which network it was, but im dissapointed that nothing is really getting anywhere. I tell the network and wu-yi the same thing but neither one wants to admit fault to this so everthing is just going in circles.

And yea i dont think my leads came through different affiliates because if that was the case, my pixel wouldnt have fired like you said. I have no idea what to do now, since i provided everything i can and they are not doing anything about it.
 
Are you talking about advaliant? i used to run some stuff with them a long time ago but there support was horrible. also, as for wu-yi im not surprised by the way there treating you, the owner jesse willms is shady, and probobly doesnt even care that you lost 20k. by what your describing , either advaliant or wu-yi is at fault here. if the ips you sent did match up with wu-yi on there end you SHOULD get credited. the problem must be with advaliants cookie. this whole thing is bullshit, i hope you get this figured out. these two companies would be nothing without affiliates, and it sucks that they wont even go out of there way to help figure this out instead if just doing the "minimal" research into your problem
 
I'm not taking any sides here and I don't have a definite explanation.

What I can say is that I promote a similiar offer on Copeac and my Yahoo pixel does fire from other affiliates sales and I don't get credit for those leads. I contacted Copea about this since my Yahoo reports were reporting more leads than my Copeac reports. I even made a post about on here.

This is what Copeac responded with:

"This is what’s occurring with your links. Our iframe pixel invokes our DT pixel, so if an affiliate pixel cannot be placed within DT (i.e. yahoo pixels), then we place the pixel within the iframe code. When the iframe is called to track a lead it will firer our DT pixel which records a lead for Affiliate A as well as fires any other pixels associated to Affiliate A within DT. The iframe then continues to fire the rest of the pixels associated for that particular offer (i.e. the yahoo pixel). The only negative part is that if a user clicks on a URL for Affiliate A and doesn’t complete the transaction, but then later returns using a link from Affiliate B, our DT pixel will credit Affiliate B for the lead but still fire all the remaining pixels within the iframe, so Affiliate A’s yahoo pixel would show an additional lead credited to them in their system where the lead was actually credited to Affiliate B in DT.



Please let me know if you have any questions."
 
it sounds like it only did that because since it was a yahoo pixel, they had to put it in a different spot then they normally would. as far i as i know my pixel was placed regularly, nothing different about it.
 
If you want what you're owed then its time to load up your 9mm and make a trip down to WuYi headquarters.
 
Status
Not open for further replies.
Top Bottom