I fucking hate you so much right now. Time Warner Business Class is horrible. Expensive, slow...God I hate them.
We're seriously considering getting everyone their own DSL line in the office if we can get out of the contract. The speed would be about the same, price would be a fraction of what we're paying.
Really I'd even prefer hiring people to stand outside, physically print off our packets, then run them over to an ISP to be entered into a console manually. It'd probably be faster.
I finally got their "fucking absurdly priced upgrade" and now get a whopping 8.95 megabits(1.11 megabytes per second) downstream and .93 megabits(119 kilobytes per second) upstream.