So ran a bunch of campaigns though myspace ads. I did a manual audit the other day on all my campaigns low and behold i found that they over charged me around $1,000 reflected by there internal data. So contacted them and they gave me the run around for a bit. There customer service department gave me bullshit answers. But finally got the accounting department and they actually refunded me more than then what i calculated. So I would suggest you run an audit on your accounts there system is not 100% accurate yet on billing.
Myspace Ads Over-charged!
- Thread starter mediasup
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Wow, thanks for bringing this up.
I usually spend $3k or so a day on Myspace, and for some reason my billing transactions page shows over 20 transactions dated 12-19-2008 for over $1000 each. hopefully thats a glitch.
I usually spend $3k or so a day on Myspace, and for some reason my billing transactions page shows over 20 transactions dated 12-19-2008 for over $1000 each. hopefully thats a glitch.
yea I've been over charged as well, to the best of my knowledge I think about 1-2k
I'm too lazy to sit and figure it out lol
I'm too lazy to sit and figure it out lol
I have over $30,000 in overcharges today I'm getting charged once an hour. This is bullshit. I spend $3k a day. Anyone have a phone # or way to contact them?
I don't use MySpace (tried it once awhile back) but noticed they charge me $3 every once in awhile.
LOL that is NUTS!! Are you sure they are charging you that much? $30k in one day? You sure that isn't for like a while month or something?
get in line.....
myadsbilling@support.myspace.com
hoping for a # in the reply sig as the only other # is an automated message referring back to the above email address.
myadsbilling@support.myspace.com
hoping for a # in the reply sig as the only other # is an automated message referring back to the above email address.
I spend no more then $3k a day. Here is page 3 of my billing. half of page 2 looks like this too.
Typical meeting at Myspace:
"Hmmm.. we need some new office furniture and who is going to pay for last night's midget porn festival??? I know, lets just charge some random advertisers a few G's here and a few G's there and invisible777.. $30k. They'll never notice! Bwahahhahahahaa"
"Hmmm.. we need some new office furniture and who is going to pay for last night's midget porn festival??? I know, lets just charge some random advertisers a few G's here and a few G's there and invisible777.. $30k. They'll never notice! Bwahahhahahahaa"
I'm trying. If anyone has any sort of phone # to reach a live human being at Myspace please PM me it would be much appreciated.
PS: mediasup sorry for totally, utterly, hijacking your thread.
PS: mediasup sorry for totally, utterly, hijacking your thread.
I called them, and they had no clue how they were charging, when they were charging and at what limit they were charging.
I'm pretty sure someone in back is pressing random numbers in the credit card processor.
I'm pretty sure someone in back is pressing random numbers in the credit card processor.
@invisible: I sympathize with you, that totally sucks.
I have a few friends that owe me a favor or two. I might be able to get you some phone numbers inside there with a little bit extra information. No guarantees if they are numbers to the right person/department but we can give it a spin - might be able to raise enough hell to get transferred.
I have a few friends that owe me a favor or two. I might be able to get you some phone numbers inside there with a little bit extra information. No guarantees if they are numbers to the right person/department but we can give it a spin - might be able to raise enough hell to get transferred.
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